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If you smell gas, have low gas pressure, no gas supply or suspect carbon monoxide, call 0800 111 999 at any time of the day or night. Find out more about what to do in a gas emergency or if you suspect carbon monoxide.

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Some of the older, metal pipes have been in the ground for decades and have reached the end of their useful life.

Our replacement works are long term investments and we’ll give you plenty of notice before we start digging.

Unfortunately, not all our work can be planned weeks in advance. We sometimes need to carry out emergency repairs to tackle leaks and other problems which could affect supplies if we don’t take action.

In these circumstances, we’re authorised to carry out repair work at very short notice. We will, of course, still do everything we can to avoid disrupting your day and keep you informed at all times.

If we’re due to replace or repair the gas mains on your street, just download one of the leaflets below.

Planned works This link opens in a new tab Emergency & repair works This link opens in a new tab Completing the job This link opens in a new tab

The latest information for your area

How does the map work?

You can use the map below to find details on all of the current issues in and around your area. Just click on one of the green, amber or red icons to see what the work is, how long it’s scheduled for and how it will affect you.

What do the icons mean?

  • Traffic delays unlikely
  • Traffic delays possible
  • Expect delays

Projects in your area

  • There aren't any projects happening near you

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