If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Find out what to do if you think you have a gas emergency.

Customer Care Team
Telephone 0800 040 7766

Email the Customer Care Team at customercare@northerngas.co.uk

Connections Team
Telephone 0800 040 7766

Email the Connections Team at gasconnections@northerngas.co.uk

Press Office
Telephone 0113 322 7950

Telephone Out of hours: 0113 322 7978

Stakeholder Relations Team

Email the stakeholder team at stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Incidents on our network

If you’re experiencing a loss of supply, we’ll get you back up and running as quickly as we can.

Losing your gas supply with no warning can ruin your day. Our engineers are very experiences and never, ever take changes with safety – you’re in safe hands.

There are no incidents on our network at the moment

If you would like more information about work in your area please click below.

Work in your area
Find out more about work in your area

Additional information

The leaflet below explains more about how we’ll help in a gas emergency.

Emergency and repair leaflet

Download