If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Find out what to do if you think you have a gas emergency.

Customer Care Team
Telephone 0800 040 7766

Email the Customer Care Team at customercare@northerngas.co.uk

Connections Team
Telephone 0800 040 7766

Email the Connections Team at gasconnections@northerngas.co.uk

Press Office
Telephone 0113 322 7950

Telephone Out of hours: 0113 322 7978

Stakeholder Relations Team

Email the stakeholder team at stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766
About us Previous Plan 2013-2021 The future Partnerships Access support and send us your innovation ideas via the EIC (Energy Innovation Centre)

Access support and send us your innovation ideas via the EIC (Energy Innovation Centre)

The EIC brings innovators and industry together.

We partner with the EIC to find and progress transformative ideas from SMEs and innovators. The EIC’s specialist team will guide you through the application process, share many helpful innovator resources, and if necessary advise on the best funding options for your ideas.

You can visit the EIC’s dedicated innovator support page.

Support is free of charge and includes access to resources such as:

  • the ultimate guide to innovating with the energy networks
  • an interactive funding finder
  • a single industry calendar

Solutions can also be proposed in response to ‘Calls for Innovation’, or ideas with the potential to benefit our industry partners can be submitted any time. See the latest opportunities/Calls for Innovation here.

We are also working with the EIC to remove barriers to innovation and have signed up to an Industry and Innovator Operating Charter. Get involved, share your experience of working with us or voice a concern here.

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