If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Find out what to do if you think you have a gas emergency.

Customer Care Team
Telephone 0800 040 7766

Email the Customer Care Team at customercare@northerngas.co.uk

Connections Team
Telephone 0800 040 7766

Email the Connections Team at gasconnections@northerngas.co.uk

Press Office
Telephone 0113 322 7950

Telephone Out of hours: 0113 322 7978

Stakeholder Relations Team

Email the stakeholder team at stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766
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How much do you know about Carbon Monoxide?

For information on how we use your details please read our Personal Data Privacy Notice

How would you rate your knowledge of CO and its effects? (1 = No knowledge and 10 = Excellent knowledge)
CO is odourless, tastless and colourless
CO is a harmless gas
Gas and other solid fuel burning appliances must be serviced by a qualified engineer
If you smell gas or suspect CO may be present, which number should you call the National Gas Emergency Service on?
What are the symptoms of CO poisoning?

Carbon Monoxide is a poisonous gas that you can’t see, can’t smell and can’t taste, and if you breathe it in, it can make you seriously ill or even cause death.

We want everyone to stay safe from Carbon Monoxide, which is why this winter, Northern Gas Networks are giving away 2,000* FREE Carbon Monoxide alarms.

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To get a free alarm for you – or a loved one – just:

1. Complete the first survey to find out how much you know about the silent killer.

2. Arm yourself with information about the signs and symptoms and what to do if you suspect CO.

3. Take the second survey to test your knowledge.

4. Enter your name and full address (you must live in the Northern Gas Networks distribution area – check here and add your post code to see if you are in the Northern Gas Networks geographical area https://findmygdn.co.uk/ to qualify)

5. You must apply before midnight on 28th February 2025 for your chance to claim a free CO alarm.

Please Note 

Should you be having issues filling out the entry form, we have hit our threshold of entries to the competition.

*Full Terms and Conditions for this competition can be found here

 

Take Our Short Survey