If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Find out what to do if you think you have a gas emergency.

Customer Care Team
Telephone 0800 040 7766

Email the Customer Care Team at customercare@northerngas.co.uk

Connections Team
Telephone 0800 040 7766

Email the Connections Team at gasconnections@northerngas.co.uk

Press Office
Telephone 0113 322 7950

Telephone Out of hours: 0113 322 7978

Stakeholder Relations Team

Email the stakeholder team at stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Everything you need to know about staying safe and warm

Gas emergencies

If you’re worried or can smell gas, get in touch immediately

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Supply issues

Find out what to do if you’ve got low gas pressure or no supply

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Our pipes

Planning work near our network? Get in touch before you dig

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Carbon Monoxide

Our infographic explains what to do if you suspect CO poisoning

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Preparing for winter

Following major investments, we’re ready whatever the weather

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Priority customers

How to get help and stay warm and safe at home

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