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If you smell gas, have low gas pressure, no gas supply or suspect carbon monoxide, call 0800 111 999 at any time of the day or night. Find out more about what to do in a gas emergency or if you suspect carbon monoxide.

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Everything you need to know about staying safe and warm

Gas emergencies

If you’re worried or can smell gas, get in touch immediately

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Supply issues

Find out what to do if you’ve got low gas pressure or no supply

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Our pipes

Planning work near our network? Get in touch before you dig

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Carbon Monoxide

Our infographic explains what to do if you suspect CO poisoning

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Preparing for winter

Following major investments, we’re ready whatever the weather

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Priority customers

How to get help and stay warm and safe at home

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