Individual Sign-Up | Northern Gas Networks

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If you smell gas, have low gas pressure, no gas supply or suspect carbon monoxide, call 0800 111 999 at any time of the day or night. Find out more about what to do in a gas emergency or if you suspect carbon monoxide.

Customer Care Team

0800 040 7766 (Option 4)

customercare@northerngas.co.uk

Connections Team

0800 040 7766 (Option 2)

gasconnections@northerngas.co.uk

Stakeholder Relations Team

stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night

Non-emergency calls
Customer Care Team
0800 040 7766

Thank you so much for your interest. Please fill in the form below and we’ll email you your free toolkit to pass on to your neighbours who need it most. Please note: Free drink giveaway now paused following maximum number of entries (as at Monday 20th January 2025).

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Stronger together

Continue to check in on your priority neighbours from time to time. Remember when we all got each other’s shopping during the pandemic? Let’s bring that community spirit back. Is their CO alarm working? Does their boiler need a service? Are they saving energy, could you help them with some tips? Thank you again for pledging your support and signing up for the Neighbourhood Pipeline. We are stronger together.

Individual sign up

Thank you so much for your interest. Please fill in the form below and we’ll email you your free toolkit to pass on to your neighbours who need it most. Please note: Free drink giveaway now paused following maximum number of entries (as at Monday 20th January 2025).

Your details

Stronger together