If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Find out what to do if you think you have a gas emergency.

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Latest update

Northern Gas Networks engineers continue to support the emergency services
17 October 2024, 7:30am

Northern Gas Networks engineers will remain on site  at Violet Close in Newcastle, Tyne and Wear, today, supporting the emergency services with their ongoing investigations.

We would like to express our deepest sympathies to all those affected.  Our thoughts are with the families and the local community at this time.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

Previous updates

Northern Gas Engineers respond to incident in Violet Close, Newcastle
16 October 2024, 4:20am

Northern Gas Networks engineers are this morning responding to an incident in the area of Violet Close, Newcastle, Tyne and Wear.

Our teams are supporting the emergency services during this ongoing incident.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.