If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Find out what to do if you think you have a gas emergency.

Customer Care Team
Telephone 0800 040 7766

Email the Customer Care Team at customercare@northerngas.co.uk

Connections Team
Telephone 0800 040 7766

Email the Connections Team at gasconnections@northerngas.co.uk

Press Office
Telephone 0113 322 7950

Telephone Out of hours: 0113 322 7978

Stakeholder Relations Team

Email the stakeholder team at stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766
Gas connections Make changes Apply now

Need to move your meter or gas pipe?

Moving the position of your meter or service pipe (the pipe that connects your property to our gas network) needs a professional. Our dedicated Connections team will help you every step of the way, from providing you with a quotation & design, to altering your supply & reconnecting gas to your appliances. If your works involve diverting a gas main, please read our dedicated advice on this subject.

Our application portal is no longer available. Please use the Postcode Check to check we cover your area and apply for your works via our online form.

There are lots of companies who can help you to get connected, alter existing pipework or disconnect services, they are known as Utility Infrastructure Providers (UIP’s). You can find out more on the Lloyds Register website.

Are you part of our network?

Enter the address or postcode where you would like work to be carried out.

Other ways to apply

Call 0800 040 7766 and select option 2 or download the PDF forms below and return via post or email:
P: Connections Team, Northern Gas Networks, Thorpe Business Park, 1100 Century Way, Colton, Leeds LS15 8TU
E: gasconnections@northerngas.co.uk

Commercial PDF form Domestic PDF form
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