If you smell gas, experience low gas pressure or suspect carbon monoxide, call the National Gas Emergency Service immediately on 0800 111 999.

Customer Care Team
0800 040 7766 (Option 4)

[email protected]

Connections Team
0800 040 7766 (Option 2)

[email protected]

Stakeholder Relations Team

[email protected]

What do you want to do?

New connections

Want to join our gas network? Find out how and get started

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Alterations

Need to move your gas meter or service pipe? Find out more

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Diversions

Apply to move a gas main in order to carry out your project safely

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Disconnections

Need to cut off your gas supply? Get in touch and let us know

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Third party customers

Find out how to register as an IGT or UIP customer and make connections to our network

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Gas producers

Find out how to get green gas into our grid

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Transport fuel for a greener future

Find out about opportunities to inject compressed natural gas into our network

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