If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Find out what to do if you think you have a gas emergency.

Customer Care Team
Telephone 0800 040 7766

Email the Customer Care Team at customercare@northerngas.co.uk

Connections Team
Telephone 0800 040 7766

Email the Connections Team at gasconnections@northerngas.co.uk

Press Office
Telephone 0113 322 7950

Telephone Out of hours: 0113 322 7978

Stakeholder Relations Team

Email the stakeholder team at stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Driveway and
garden rennovation

We’re always improving the gas network and this can sometimes mean that we have to dig in gardens or driveways to replace the pipe that connects your property to the gas main in the street.

If you’re thinking about getting a new driveway or garden, get in touch to check if we’re planning to carry out work on your street in the future. We’ll talk to you about how we can plan our work to avoid any hassle to you. It won’t cost you anything.

Call our team

All you need to do is to call our Customer Care team on 0800 040 7766 and select option 4
or email customercare@northerngas.co.uk