Document library: Our customers
You’ll find all of our publications, legal documents and key business reports here.
If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Find out what to do if you think you have a gas emergency.
Customer Care Team
Telephone 0800 040 7766
Email the Customer Care Team at customercare@northerngas.co.uk
Connections Team
Telephone 0800 040 7766
Email the Connections Team at gasconnections@northerngas.co.uk