If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Find out what to do if you think you have a gas emergency.

Customer Care Team
Telephone 0800 040 7766

Email the Customer Care Team at customercare@northerngas.co.uk

Connections Team
Telephone 0800 040 7766

Email the Connections Team at gasconnections@northerngas.co.uk

Press Office
Telephone 0113 322 7950

Telephone Out of hours: 0113 322 7978

Stakeholder Relations Team

Email the stakeholder team at stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Accessibility

We’re all about inclusion

We’ve made sure that all of our customers can use this site, regardless of physical abilities or software.

To achieve this, we’ve taken the following steps:

  • This site is built using XHTML 1 Transitional
  • This site uses Cascading Stylesheets for visual layout and styling
  • This site conforms to the W3C’s WCAG guidelines Level 1
  • This site uses structured semantic markup. For example, lists are marked up using list elements, headings are marked up as headings.
  • All links can be followed in any browser, even if scripting is turned off
  • The main body text is sized using relative sizes to allow it to be resized by users of any browser
  • With the exception of purely visual elements such as maps, primary content is structured so as to be readable in any browser, regardless of whether it supports images, stylesheets, scripting or plugins.

Get in touch

Please let us know if you have any difficulty accessing the site and require further help or have suggestions to improve our accessibility.