If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Find out what to do if you think you have a gas emergency.

Customer Care Team
Telephone 0800 040 7766

Email the Customer Care Team at customercare@northerngas.co.uk

Connections Team
Telephone 0800 040 7766

Email the Connections Team at gasconnections@northerngas.co.uk

Press Office
Telephone 0113 322 7950

Telephone Out of hours: 0113 322 7978

Stakeholder Relations Team

Email the stakeholder team at stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766
About us Where we work

Where we work

We cover an area that stretches from northern Cumbria to the North East and much of Yorkshire.

Did you know?

  • We own and maintain more than 37,000km of gas pipes - enough to stretch from Leeds to Sydney and back again.
  • Northern Gas Networks delivers gas to 6.7 million individuals.
  • We cover large cities like Newcastle, Sunderland, Leeds, York, Hull, and Bradford.
  • And our work extends to rural areas like North Yorkshire and Cumbria.

A guide to gas transportation

Have you ever wondered how gas gets transported hundreds of miles from the sea bed, into your home?

Find out more about the journey of gas, from production and importation to supply.

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