If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Find out what to do if you think you have a gas emergency.
Email the Customer Care Team at customercare@northerngas.co.uk
Email the Connections Team at gasconnections@northerngas.co.uk
Our industry is constantly evolving, as utility companies look for new ways to improve efficiency and deliver a great value service for customers, now and in the future.
Here at NGN, we are constantly investing in our workforce and trialling new technology and processes, to keep moving forward.
We are constantly trialling new technology and innovative ways of working to save money, reduce customer inconvenience and keep the whole sector moving forward.
Our regulator, Ofgem, provides several pots of money to support groundbreaking projects. Gas distributors can bid for this funding, with Ofgem looking favourably on projects which stand to improve efficiency across the whole industry and deliver environmental benefits.
Ofgem provides three separate streams of funding to encourage energy distributors to develop groundbreaking projects.
