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If you smell gas, have low gas pressure, no gas supply or suspect carbon monoxide, call 0800 111 999 at any time of the day or night. Find out more about what to do in a gas emergency or if you suspect carbon monoxide.

Customer Care Team
0800 040 7766 (Option 4)

customercare@northerngas.co.uk

Connections Team
0800 040 7766 (Option 2)

gasconnections@northerngas.co.uk

Stakeholder Relations Team

stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Education and Training

We’re committed to developing young people’s skills, to improve their employment prospects and to help make our region more prosperous.

Working with a range of trusted partners, we aim to support and inspire up to 10,000 young and vulnerable people each year, from primary school children to young job seekers.

Our focus is on under-represented STEM (Science, Technology, Engineering and Maths) subjects, as we are passionate about nurturing the engineers of the future.

For younger age groups, we also work with partner organisations to promote key safety messages, such as the dangers of playing near work sites.

Our Net Zero Education team

We’re also committed to helping educate our region’s next generation of energy users on Net Zero and the role energy companies will play in the UK achieving its 2050 targets.

Our dedicated Net Zero Education team visit schools to deliver a range of learning activities and discuss industry and STEM careers with pupils and parents, from primary years to adult learners and school leavers seeking their first jobs.

We’ve developed a bank of age-appropriate resources for schools and education centres about Net Zero, climate change, sustainability, and industry, which link to curriculum requirements and targets within schools.

We run interactive experiments: producing hydrogen through electrolysis to fuel model cars, capturing and storing carbon dioxide gas, producing biogas with a digestor over several days, and many more. We also offer challenges which can be tailored to fit your classes age, needs, and the time available, such as our Energy Island, where pupils design services for their own island, or an Escape Room-style series of mini challenges.

We have worked with over 25,000 young people since launching our Net Zero education programme in September 2023, and committed to reaching at least 60,000 in the next six years, as part of our GD3 business plan.

Email us at efeducation@northerngas.co.uk or complete our enquiry form to find out more or to book a visit to your school or youth group.
You can also read more about the modules we offer find out more by downloading our brochures for primary and secondary age children.

A team of three people (one man, two women) holding STEMFEST exhibitor badges

Meet the Team

Our dedicated team are committed to supporting schools and education facilities across NGN’s network. They are recognised STEM Learning Ambassadors, with Advanced Safeguarding training and Enhanced DBS Certificates.

The team deliver fun and engaging sessions about Net Zero which spread awareness about the challenges we face, and possible solutions to support the journey to Net Zero by 2050.

Our team supports schools and education centres across the NGN region, which covers North East England, most of Yorkshire, and northern Cumbria.

You can check if we cover your area by entering your postcode into www.findmygdn.co.uk

Testimonials

“The activities were well thought out and age appropriate. Staff were very knowledgeable, and the delivery was engaging for the children.” – Mrs J Marshall, Deputy Headteacher – Coatham C of E Primary School

“It was a great visit, and I will be recommending other schools to consider visiting.” – Rachel Jopling, Excelsior Academy, Newcastle

Get in Touch

Email us at efeducation@northerngas.co.uk or complete our enquiry form to find out more or to request a visit to your school or youth group.

We can’t wait to hear from you!

Case Studies

We have some exciting projects on the go to help to keep the region cooking on gas and ensure that every penny that we spend delivers maximum value to our customers.

Independent living support for teenagers
The art of the community
Educating and inspiring our young people

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