If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Find out what to do if you think you have a gas emergency.

Customer Care Team
Telephone 0800 040 7766

Email the Customer Care Team at customercare@northerngas.co.uk

Connections Team
Telephone 0800 040 7766

Email the Connections Team at gasconnections@northerngas.co.uk

Press Office
Telephone 0113 322 7950

Telephone Out of hours: 0113 322 7978

Stakeholder Relations Team

Email the stakeholder team at stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

CK Infrastructure (CKI) is a diversified infrastructure company with a market capitalisation of HK $110 billion (£10.5 billion) and operations that span the globe. CKI is a key member of the CK Hutchison Group, which is one of the largest conglomerate groups in the world.

Power Assets Holdings Limited is a global investor in energy and utility-related businesses with investments in electricity generation, transmission and distribution; renewable energy; energy from waste; gas distribution and oil transmission.

SAS Trustee Corporation is a pension fund for government employees in the state of New South Wales in Australia.

Our history

  • 24 August 1986

    Assets of British Gas Corporation transferred to British Gas plc (integrated gas company for UK).

  • 1 February 1997

    The shareholders of British Gas plc approved the demerger of Centrica plc. British Gas plc was renamed BG plc.

  • 1 December 1999

    BG plc completed a financial restructuring which resulted in the creation of a new parent company, BG Group plc.

  • 23 October 2000

    BG Group plc completed the demerger of Lattice Group plc creating two separate companies.

  • 21 October 2002

    National Grid plc merged with Lattice Group plc to form National Grid Transco plc.

  • 1 June 2005

    Northern Gas Networks acquired by CK Infrastructure (formerly Cheung Kong Infrastructure) when National Grid Transco sold four networks including Northern Gas Networks, SGN and Wales and West Utilities. National Grid Transco become National Grid.