Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work to ensure the continued safe and reliable supply of gas to customers in Hartlepool.

The ageing metal pipework is now being replaced by new, more durable, plastic pipes to ensure a safe and reliable supply of gas to customers now, while getting the network ready for the future.

The work on A689 at Owton Lodge roundabout will start on the 6^th of March 2024 and is expected to last for two weeks. It has been planned in collaboration Hartlepool Borough Council.

So that engineers can carry out the work safely and efficiently, and to protect the public, some traffic management measures will be put in place.

As of the 6^th of March, we will have a lane closure on the roundabout of A689/Owton Lodge, in conjunction with this, Seaton Lane will be closed west bound from Brenda Road roundabout. Traffic will still be able to travel east bound from the A689 onto Seaton Lane.

Michael Stevenson, Site Manager for Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it is vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Hartlepool.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work to ensure the continued safe and reliable supply of gas to customers in Barnard Castle.

The ageing metal pipework is now being replaced by new, more durable, plastic pipes to ensure a safe and reliable supply of gas to customers now, while getting the network ready for the future.

Major gas mains replacement work will be starting in Barnard Castle as of the 11th of March and will last for approximately 15 weeks. This has been planned in collaboration with Durham County Council.

So that engineers can carry out the work safely and efficiently, and to protect the public, some traffic management measures will be put in place.

As of the 11^th of  March we will be starting our work on Hall Street, George Street, and part of the High Street. We will be working here for approximately two weeks, with a closure on Hall Street at the junction of Queen Street. Access will be via Ware Street. On street parking will be limited during this time.

Whilst we are working on the High Street, temporary traffic lights will be in place for the same two-week period, between Darlington Building Society and William Peat Butchers.

From around the 8th of April we will be working on Newgate, from Barnard Castle School to the junction of Park Terrace. We will be working here for approximately three weeks, with temporary rolling traffic lights in place.

We will be continuing our work in the following areas, Kalafat, Cook Lane, Wilson Street, Victoria Street and Birch Road.

Jack Hepplewhite, Site Manager for Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it is vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Barnard Castle.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work to ensure the continued safe and reliable supply of gas to customers in Castleford.

The ageing metal pipework is now being replaced by new, more durable plastic pipes, to ensure a safe and reliable supply of gas to customers now while getting the network ready to transport alternative greener fuels in the future.

The work will start on Monday 4^th March and is expected to take approximately 18 weeks to complete. It has been planned in collaboration with Wakefield Council.

So that engineers can carry out the work safely and efficiently, and to protect the members of the public, some traffic management measures will be put in place.

From Monday the 4^{th of} March there will be temporary traffic lights on Lumley Street. These will begin near the junction of Woolley Hart Way and move along with the works in sections. The temporary lights will be in place for approximately 12 weeks. Warning signs will be put in place.

Chris Reed, Central Operations Manager, for Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it is vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Castleford. “

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

• Emergency visits confirming or suspecting cases of carbon monoxide poisoning have risen by 40% across the North East, Yorkshire and Cumbria since 2021*

• Carbon monoxide kills 60 people and hospitalises 4,000 every year in the UK**

• 40% of people have a low awareness of the dangers of carbon monoxide**

The number of confirmed or suspected cases of carbon monoxide (CO) in properties across the North East, Yorkshire and Cumbria has increased by almost 40 per cent since 2021.

Northern Gas Networks has confirmed that over 9,100 emergency visits have been made to properties where engineers have suspected or confirmed cases of the poisonous gas in the past three years alone, following calls to the National Gas Emergency helpline.

The gas network has suggested that this increase in CO cases across its regions could be in line with the cost-of-living crisis, and, concerned by the upward trajectory, NGN is now urging people to make sure audible CO alarms are installed correctly on every floor, and that annual gas safety checks on boilers and appliances are made a priority.

Laura Ratcliffe, Social Strategy Programme Manager at Northern Gas Networks, explains:

“It’s worrying to see this latest data, which shows how many more cases of CO have been suspected or confirmed by our emergency engineers since the cost-of-living crisis hit in 2021. This could be attributed to people’s increasingly stretched finances, with many sacrificing regular servicing of carbon burning appliances, chimney sweeps and basic home safety to cover other rising costs.

“We understand that households are stretched financially, but ensuring your home is safe should be a priority. It’s so important to have an audible CO alarm installed in your property and to take the time to regularly check it’s working properly. By making basic safety checks part of your regular household chore routine, you will help to protect yourself and others from carbon monoxide. It could save your life.”

Just last month, NGN was called out to a fatal case where a gas BBQ has been used indoors. During the recent storms, the company reported a rise in calls from people who’d left candles burning and ignited old gas fires and hobs to keep warm, or give light when power was down. The appliances weren’t fit for purpose, and emitted the deadly gas as a result.

Laura adds: “Thankfully, their CO alarms alerted them by beeping and they escaped. It could’ve been a completely different story had the alarm not been working.”

Recent research commissioned by NGN also revealed that 18 per cent of people in the NGN regions do not have a CO alarm in their property, while 19 per cent said they would do nothing if they heard their CO alarm beeping. However, 75 per cent of people said they would evacuate their property, although only 66 per cent said they would call the national gas emergency number.****

Laura continues: “We know bills have increased and so many of our vulnerable customers struggle to make ends meet, but investing in a CO alarm should be an essential purchase. CO alarms are widely available at a cost of around £10 – £20, and could save your life one day. If you are struggling to afford an alarm, or keep up with home safety measures, contact your local advice service to find out what help is available.”

Signs of CO poisoning include headaches, dizziness, nausea, breathlessness, collapse or loss of consciousness. If you think you may have carbon monoxide poisoning, immediately turn off the appliance you think may be causing it, open windows and doors, leave the building, seek urgent medical advice and call the National Gas Emergency Service on 0800 111 999.

Seven tips to stay CO-safe

1. Install an in-date audible CO alarm

Install an audible CO alarm in your home, which will alert you if it detects CO in the air. Regularly check it’s working by pressing the test button to ensure the alarm sounds. If the alarm doesn’t sound, change the batteries and check it again to make sure it works. You can buy CO alarms from your local DIY store; it will come with a ‘use by’ date on it. Make sure your alarm is in date, and replace it when it is out of date. After an alarm is turned on for the first time, it should last approximately 7-10 years in normal operating conditions. A CO alarm should always be replaced after 10 years.

2. Check your boiler

Badly maintained or poorly fitted gas boilers can cause CO poisoning. To make sure your boiler is safe, have it serviced every year by a Gas Safe registered engineer.

3. Take care with gas fires and cookers

Older, faulty or badly installed gas fires and cookers can be dangerous, so take care when using them. Lazy yellow and orange flames, as well as a pilot light that frequently blows out, can be a sign that your cooker or fire isn’t working properly and could be leaking CO. Black sooting around the appliance is also an indication that the appliance could be dangerous. If you notice these signs, turn off the appliance immediately and have it checked by a Gas Safe registered engineer.  If you’re using a portable gas heater, such as those fired by gas or oil, keep it a good distance (at least one metre) from people or furniture.

4. Hire a local chimney sweep

Log burners and open fires need a clear, clean, well-functioning flue or chimney to allow smoke to escape and ensure CO doesn’t build up inside your home. Have your chimney swept at least once a year by a reputable chimney sweep.

5. Never, ever barbecue indoors

Barbecues should never be used indoors as they can cause death. They should only be used in well-ventilated outdoor areas. Never bring a barbecue or camping stove inside an enclosed area, such as a home, tent, caravan or boat. Even when they are extinguished and cold to touch, they can still pose a CO risk.

6. Don’t leave your car running in a garage

A build-up of car exhaust fumes can cause CO poisoning. Never leave cars running in an enclosed garage – even with the doors open – as it only takes a couple of minutes for a large amount of CO to build up in a small space.

7. Call 0800 111 999 if you smell gas or suspect carbon monoxide

The National Gas Emergency Service is in operation 24 hours a day, 365 days a year.

Find out more tips for keeping CO-safe at: www.northerngasnetworks.co.uk/CO

ENDS

*Data based on number of confirmed or suspected cases of carbon monoxide in NGN’s region which were identified following a call to the National Gas Emergency Service

**Data provided by Open Data Portal for the period 1^st November 2022 to 31^st October 2023 (https://northerngasopendataportal.co.uk/)

*** Findings from a survey of 1,955 people conducted in August 2022 by NGN, which found 40% of people have a low awareness of the dangers of CO.

**** NGN CO and PSR Research February 2024

Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work to ensure the continued safe and reliable supply of gas to customers in Hull.

The ageing metal pipework is being upgraded to ensure a safe and reliable supply of gas to customers now while getting the network ready to transport alternative greener fuels in the future.

The essential work, which has been planned in collaboration with Hull City Council, will begin on Wednesday 14 February and is expected to take 3 weeks to complete.

So that engineers can carry out the work safely and efficiently, and to protect the public, a temporary road closure will be in place on Endike Lane at the Greenwood Avenue / Hall Road roundabout from tomorrow (Wednesday 14 February).  The closure will be in place throughout the duration of the project and a signed diversion will be in place for motorists.

Scott Kitchingman, Business Operations Lead for Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it is vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Hull.

“We want to assure residents and road users that we will be working hard to complete this essential scheme as safely and as quickly as possible.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.