Cookie Settings
Customize Consent Preferences

We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below.

The cookies that are categorized as "Necessary" are stored on your browser as they are essential for enabling the basic functionalities of the site. ... 

Always Active

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

No cookies to display.

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.

Other cookies are those that are being identified and have not been classified into any category as yet.

No cookies to display.

If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Find out what to do if you think you have a gas emergency.This link opens in a new tab

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

What's happening?

  • Filter by:

How young voices are shaping Northern Gas Networks’ plans for a fairer, greener future

Read

A group of passionate, forward-thinking young people who help shape the decisions made by the North of England’s gas distribution network, Northern Gas Networks, have met to discuss their views on the organisation’s latest business plan which sets out how it will deliver a fairer, greener future for the North of England.

The views of the industry-leading Young Innovators Council (YIC), who represent future bill payers, are at the heart of decisions made by Northern Gas Networks.

Their thoughts and ideas helped to guide and inform the plan which outlines the future investment that the organisation plans to deliver over the five years between 2026 and 2031 to benefit customers and the environment.

The YIC was set up during the Covid-19 pandemic in 2020 and provides young people aged 14-19 from throughout the North of England the opportunity to develop their skills and increase their confidence, plus an invaluable opportunity to get insights and learn more about a career in the energy sector.

Their opinions shine a light on what matters to Northern Gas Networks’ customers of the future – such as the transition to net zero, the long-term impact of the pandemic and the cost of living crisis. It’s a key part of the organisation’s comprehensive programme of engagement with stakeholders.

New members recently met up with existing members of the panel in Leeds alongside colleagues from Northern Gas Networks and one of its partners, the social enterprise Solutions for the Planet.

Being part of the YIC opens up a wealth of opportunities. Some former members have progressed to join the Independent Stakeholder Group, which was established by Northern Gas Networks to provide robust challenge and scrutiny around its investment plans and hold them to account for their promises, ensuring that its plans meet customers priorities while crucially delivering value for money. This means they continue to engage with Northern Gas Networks as paying customers.

The members were welcomed by CEO Mark Horsley before they launched into a range of activities exploring their priorities for Northern Gas Networks to tackle which further developed their team building and problem-solving skills.

Jenny Wilkinson, Stakeholder Engagement and Research Lead at Northern Gas Networks, said: “We’re so proud and fortunate to work with these young people – they’re a cross-regional support network which is truly industry leading.

“We’ve worked with more than 50 schools in our regions to recruit members. Many of them stay in the YIC throughout GSCEs, A levels, UCAS applications, apprenticeships and further education – it looks fantastic on a CV. It’s so rewarding to work with them, you can see their confidence increase as the months go by.

“We incorporate elements of what they tell us into every aspect of our business. They challenge us and help us work towards future-proofing our organisation, ensuring we remain a sustainable and resilient business.

“They are our future employees, customers and stakeholders, so we felt it was crucial to give them a voice in the decisions we are making that will affect them.”

YIC member Hassan Zamier, who’s currently studying A levels, said: “It’s very important that the decision-making process of companies like Northern Gas Networks consider the next generation, and that we work together to find innovative solutions to the challenges we all face. Being a member of the YIC ensures our perspectives are heard and valued, and helps get these really important discussions out there in the open.”

Fellow member Emilia Sample, who’s in her final year of GCSEs, said: “During my time in the YIC I’ve learned lots of skills to take with me in my career. I’ve learned to communicate clearly and improved my public speaking and collaboration skills. My voice is definitely heard at Northern Gas Networks, they’re always asking questions and give us really clear feedback.”

Solutions for the Planet brings young people and businesses together to share knowledge and skills and shape a more sustainable future.

Claire Fitton, Youth Insights Manager at Solutions for the Planet, said: “These young people have amazing ideas, are very creative and think outside of the box, and this partnership with Northern Gas Networks gives them so much.

“It’s helped some of the YIC alumni get university places and apprenticeships, and it’s helped some of them decide on a career in STEM (Science, Technology, Engineering, Maths) so it’s helping secure a future pipeline of talent into the industry too.”

YIC members will be holding further virtual meetings to discuss further ideas and ensure their feedback continues over the year.

Check out our latest business plan here

Watch a video from a previous YIC event here

Find out more about Solutions for the Planet here

 

Show less

Northern Gas Networks to carry out essential upgrade work to maintain a safe and reliable gas supply in Baildon

Read

Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work in Baildon to replace ageing metal pipework with new, more durable plastic pipes.

This work will ensure the continued safe and reliable supply of gas to customers in Baildon, keeping homes and businesses safe, warm and connected.

The project, which is expected to last around 6 weeks, has been planned in collaboration with Bradford Council. So that engineers can carry out the work safely and efficiently, and to protect the public, some temporary traffic management measures will be put in place.

From Monday 17 February, there will be temporary traffic lights in place on Otley Road close to Nuffield Health Centre. Once this first phase of work has been completed, the lights will move north along Otley Road for the duration of the work.

Chris Green, Business Operations Lead at Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it’s vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Baildon.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

 

Show less

Northern Gas Networks to carry out essential upgrade work to maintain a safe and reliable gas supply in Keighley

Read

Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work in East Morton, Keighley to replace ageing metal pipework with new, more durable plastic pipes.

This work will ensure the continued safe and reliable supply of gas to customers in Keighley, keeping homes and businesses safe, warm and connected.

The project, which is expected to last around a week, has been planned in collaboration with Bradford Council. So that engineers can carry out the work safely and efficiently, and to protect the public, some temporary traffic management measures will be put in place.

From Monday 17 February, there will be a road closure on Main Road in East Morton at the junction of Morton Lane and Carr Lane. A signed diversion will be in place for motorists, and access will be maintained where possible.

Chris Green, Business Operations Lead at Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it’s vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Keighley.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

 

Show less

Northern Gas Networks is carrying out essential work to repair gas pipes in Beverley

Read

Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out repair work on gas pipes under Flemingate in Beverley.

So that engineers can carry out the work safely and efficiently, some temporary traffic management measures have been put in place.

From Wednesday 12 February, Flemingate railway crossing in Beverley will be closed. This closure is expected to last around 2 weeks. A signed diversion is in place for motorists, and access will be maintained for cyclists and pedestrians.

Chris Keith, Operations Manager at Northern Gas Networks, said: “We are working continuously to complete the repairs and have the roads fully open as soon as we can. We apologise for any inconvenience caused.”

The gas supply to homes and businesses in the area will not be affected.

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

 

Show less

Celebrating the fantastic apprentices across our business during National Apprenticeship Week

Read

This National Apprenticeships Week we’re celebrating our fantastic apprentices who have recently qualified in a wide range of exciting roles across our organisation – and will be helping to shape the future of energy to prepare for the transition to net zero.

13 have qualified as a Gas Network Craftsperson, 12 are Gas Network Operatives who have recently joined the business – and all of them are already working across our network to shape the future of energy.

We’ve also welcomed three colleagues to our head office at Thorpe Park in Leeds. Lauren Ford and Charlotte Firth are based in our Commercial teams, while Emma Middleton joined our HR team after they all successfully passed their Business Administration Level 3 Apprenticeship.

Climate change is one of the biggest issues to face future generations – and an apprenticeship is a great way to be at the heart of the solution.

Our Apprenticeships & Training Manager Chris Adair said: “National Apprenticeship Week is the perfect time to celebrate every one of our 70 apprentices who truly are the future of this organisation. An apprenticeship offers so much – you get to earn while you learn, you work with experienced and inspirational people and much more – and they set you up perfectly for future success.

“All of our apprenticeships are challenging. They are designed to test your skill set, dedication, teamwork and much more.

“We’ve also got lots of other colleagues in our network and based at our various depots and offices who are part way through their apprenticeship journey, and I’d like to congratulate them too as they continue to work hard combining work and study. I look forward to them successfully completing their apprenticeships over the next few months and years.

“For the UK to reach our climate targets, it’s absolutely essential that we help people understand the many benefits of our industry and its varied career options which are rewarding professionally, personally and financially.”

The Gas Network Operatives are Ozzie Reay, James Beecroft, Sam Phelps, Kai Akrigg, Nathan Richardson, Luca Citrone, Kieran Clayton, Jake Rhodes, Christopher Shields, Erin Murphy, Kareem El-Fadl, Chukwuka Uwandu.

The 13 who have all qualified as a Gas Network Craftsperson are Freya Osment, Ryan Davies, Ethan Tate, Ethan Lee, Tom Hope, Adam Elgar, Ethan Slater, Jak Williams, Jo Lumsden, John Robinson, Harry Cullingford, Jack Paxton and Ben Davison.

We’ll be opening applications for our next apprenticeships later this year – to find out more about our upcoming apprenticeship opportunities and how to apply email ngncareers@northerngas.co.uk

 

Show less

Northern Gas Networks is carrying out essential work to repair gas pipes in Chanterlands Avenue, Hull

Read

Engineers from Northern Gas Networks (NGN), the gas distributor for the North of England, are carrying out repair work on gas pipes under Chanterlands Avenue in Hull.

So that engineers can carry out the work safely and efficiently, some temporary traffic management measures have been put in place.

From Wednesday 29 January, a section of Chanterlands Avenue and Perth Street West in Hull has been closed, with work expected to last until around Friday 21 February. Temporary three-way traffic lights are also in operation on Chanterlands Avenue. A signed diversion is in place for motorists, and access will be maintained where possible.

Chris Keith, Operations Manager at Northern Gas Networks, said: “Our initial work on this site was to repair damage to one of our pipes caused by a third party, and during that work we discovered the repairs would be more complex than we first anticipated.

“Our teams are working extremely hard, including during weekends, to complete these repairs and reopen the roads as soon as possible. We are keeping local stakeholders fully updated on the work, and we apologise for any inconvenience caused.”

Businesses who have lost money as a result of this work may be eligible to claim compensation via this form.

The gas supply to homes and businesses in the area will not be affected.

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

 

Show less

Northern Gas Networks to carry out essential upgrade work to maintain a safe and reliable gas supply in Hartlepool

Read

Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work in Hartlepool to replace ageing metal pipework with new, more durable plastic pipes.

This work will ensure the continued safe and reliable supply of gas to customers in Hartlepool, keeping homes and businesses safe, warm and connected.

The project, which is expected to last around 6 weeks, has been planned in collaboration with Hartlepool Borough Council. So that engineers can carry out the work safely and efficiently, and to protect the public, some temporary traffic management measures will be put in place.

From Monday 10 February, there will be a road closure on Westbrooke Avenue from the junction of Southbrooke Avenue, and a closure on the junction of Westbrooke Avenue and Ventnor Avenue. A signed diversion will be in place for motorists, and access will be maintained where possible.

Steven Storey, Site Manager at Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it’s vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Hartlepool.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

 

Show less

Northern Gas Networks to carry out essential upgrade work to maintain a safe and reliable gas supply in York

Read

Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work in York to replace ageing metal pipework with new, more durable plastic pipes.

This work will ensure the continued safe and reliable supply of gas to customers in York, keeping homes and businesses safe, warm and connected.

The project, which is expected to last around 8 weeks, has been planned in collaboration with City of York Council. So that engineers can carry out the work safely and efficiently, and to protect the public, some temporary traffic management measures will be put in place.

From Monday 24 February, there will be temporary traffic lights in place on the Clifton Green junction. These lights will be in place for around three weeks. The temporary lights will then move along Shipton Road for the rest of the project, finishing outside Beverley House.

Mark Mawhood, Operations Manager at Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it’s vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of York.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

 

Show less

Northern Gas Networks carrying out essential upgrade work to maintain a safe and reliable gas supply in Leeds

Read

Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work in Leeds to replace ageing metal pipework with new, more durable plastic pipes.

This work will ensure the continued safe and reliable supply of gas to customers in Leeds, keeping homes and businesses safe, warm and connected.

The project has been planned in collaboration with Leeds City Council. So that engineers can carry out the work safely and efficiently, and to protect the public, some temporary traffic management measures will be put in place.

From Monday 3 February, there will be temporary traffic lights in place on Dewsbury Road at the junction of Admiral Street, outside the Spinning Wheel pub. These will be in place for approximately a week.

Chris Reed, Central Operations Manager at Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it’s vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Leeds.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

 

Show less

Northern Gas Networks carrying out essential upgrade work to maintain a safe and reliable gas supply in Allerton Bywater

Read

Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work in Allerton Bywater to replace ageing metal pipework with new, more durable plastic pipes.

This work will ensure the continued safe and reliable supply of gas to customers in Allerton Bywater, keeping homes and businesses safe, warm and connected.

The latest phase of the work, which is expected to last around 6 weeks, has been planned in collaboration with Wakefield Council. So that engineers can carry out the work safely and efficiently, and to protect the members of the public, some traffic management measures will be put in place.

From Monday 3 February, there will be temporary traffic lights on Brigshaw Lane, starting close to the railway line before moving towards Preston Lane and finishing at the junction of Brigshaw Drive.

Chris Reed, Central Operations Manager for Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it’s vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Allerton Bywater.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

 

Show less
Chat bot icon