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Northern Gas Networks to carry out essential upgrade work to maintain a safe and reliable gas supply in Wakefield

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Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work to ensure the continued safe and reliable supply of gas to customers in Wakefield.

The ageing metal pipework is now being replaced by new, more durable plastic pipes, to ensure a safe and reliable supply of gas to customers now while getting the network ready to transport alternative greener fuels in the future.

The work started on Friday 2nd June and is expected to take approximately 10 weeks to complete. It has been planned in collaboration with Wakefield Council.

So that engineers can carry out the work safely and efficiently, and to protect the members of the public, some traffic management measures will be put in place.

From Monday 10th July there will be multi-way temporary traffic lights on Thornes Lane, starting at the junction of Mark Street, moving along in sections and finishing at the junction of New Brunswick Street. These will be in place for approximately four weeks.

Chris Nevison, Business Operations Lead for Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it is vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Wakefield.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

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Northern Gas Networks to carry out essential upgrade work to maintain a safe and reliable gas supply in Stockton on Tees

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Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work to ensure the continued safe and reliable supply of gas to customers in Stockton on Tees.

The ageing metal pipework is now being replaced by new, more durable, plastic pipes to ensure a safe and reliable supply of gas to customers now, while getting the network ready for the future.

Our work on South Road started on 15th May and was expected to last four weeks, we have encountered some engineering difficulties so we will need to close South Road. This has been planned in collaboration with Stockton on Tees Borough Council.

So that engineers can carry out the work safely and efficiently, and to protect the public, some traffic management measures will be put in place.

As of 30th May 2023, we will need to temporarily close South Road. The road will be closed between the junction of Pine Street and Albany Road for approximately three weeks. There will be a fully signed diversion route in place via Albany Road and Keithlands Avenue.

Following this we will have a closure at the junction of Collins Avenue and South Road for approximately two weeks. There will be a fully signed diversion route in place via Albany Road and Cheshire Road. Please note there will be access to residents only through the road closure.

Steven Storey, Site Manager for Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it is vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Stockton on Tees.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

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Northern Gas Networks to carry out essential upgrade work to maintain a safe and reliable gas supply in Darlington

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The ageing metal pipework is being replaced by new, more durable, plastic pipes to ensure a safe and reliable supply of gas to customers now, while getting the network ready for the future.

Our work on Bondgate started on 2nd May and was expected to last four weeks. We have encountered some engineering difficulties and so we will need to close the junction of Portland Place with Bondgate. This has been planned in collaboration with Darlington Borough Council.

So that engineers can carry out the work safely and efficiently, and to protect the public, some traffic management measures will be put in place.

As of 30th May 2023, we will need to temporarily close the junction of Portland Place with Bondgate, in addition to this there will be multi way lights in place on Bondgate and Greenbank Road for approximately two weeks. There will be a fully signed diversion in place.

Jack Hepplewhite, Site Manager for Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. It is vital however, that we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Darlington.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

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Energy network companies and leading charities join forces to support older people

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Older people who are in or at risk of fuel poverty are the focus of a £1million partnership launched by the UK’s gas infrastructure companies with three national charities.

Age UK, Age Scotland and Age Cymru have signed up to the collaboration which involves NGN, as well as the other gas distribution networks (GDNs) Cadent, Wales & West Utilities and SGN.

The campaign will look to ensure that older people in the UK are aware of and assisted to access the support services which help increase household income, including benefits checks. It will also provide information on how to use energy safely and efficiently at home.

Rising energy bills over the past 12 months have led to more people feeling worried about their ability to stay warm, safe and healthy at home.

Therefore, the four GDNs are helping each charity in their coverage area with resources, including funding for Benefits Advisers, who will help older people gain access to the benefits and monetary support they’re entitled to, potentially increasing their household income by up to £2,000 a year on average.

Staying connected to energy is extremely important for older people, many of which depend on vital medical equipment such as dialysis machines to manage long term health conditions. The funding, which has been provided through the Vulnerability and Carbon Monoxide Allowance (VCMA) by the energy industry regulator Ofgem, also allows the charities to assist older people join the Priority Services Register – ensuring they’ll receive extra support if they’re ever without their gas, water, or electricity supply.

Eileen Brown, Customer Experience Director at NGN, said: “Looking after our vulnerable customers is so important to us at NGN, so I’m delighted we’ve launched this impactful partnership with the UK’s leading older people’s charities. We understand that many older people aren’t aware of the support available to help with essential household costs, which is why we’re all working to a common outcome to help them maintain a safe and warm home, through the right support and information.”

Hannorah Lee, Director of Partnerships at Age UK, said “This past winter was one of the most difficult many older people will have ever experienced. In January a massive 9.6 million older people were worried about being able to heat their homes and over 7 million were worried about affording other essentials such as food.

“At the same time, over £1.5 billion in benefits go unclaimed by older people every year. Thanks to funding from the UK GDNs, we can help older people to check their entitlements, potentially unlocking vital extra income that could help them get through the cost-of-living crisis. We encourage any older person who is worried about money to contact Age UK by calling its national advice line, free of charge, on 0800 169 65 65 (8am-7pm), visiting www.ageuk.org.uk/money, or contacting their local Age UK for free information and advice.”

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Northern Gas Networks to carry out essential upgrade work to maintain a safe and reliable gas supply in Silksworth, Sunderland. 

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Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work to ensure the continued safe and reliable supply of gas to customers in Silksworth, Sunderland.

The ageing metal pipework is being replaced by new, more durable plastic pipes, to ensure a safe and reliable supply of gas to customers now while getting the network ready to transport alternative greener fuels in the future.

The work is set to begin mid-July on Silksworth Lane, Sunderland where we will have multi way traffic lights for 4 weeks. This might cause some delays in the area, especially at commute times.

Signs be will displayed for motorists one week prior to work beginning.

Work will then continue into Warden Law Lane and Silksworth Hall Drive for approximately six more weeks. We expect the work to end around mid-September.

Signs will be displayed for motorists and give and take will be required by motorists on Warden Law Lane.

Our Customer Care Officer, Jade Dunn, will be holding a customer drop in at Doxford Community Centre on Saturday 3rd June between 10:00 and 11:30am if anyone would like more information.

Steve Pigott, Business Operations Lead for Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. It is vital however, that we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Silksworth.

“We want to assure residents and road users that we will be working hard to complete this essential scheme as safely and as quickly as possible.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

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Northern Gas Networks to carry out essential upgrade work to maintain a safe and reliable gas supply at West Walls/English Damside, Bush Brow, Borough Street and Viaduct Estate Road, Carlisle

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Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work to ensure the continued safe and reliable supply of gas to customers in West Walls/English Damside, Bush Brow, Borough Street and Viaduct Estate Road, Carlisle. 

Work will commence on Monday the 5th of June. 

The ageing metallic pipework is now being replaced by new, more durable plastic pipes, to ensure a safe and reliable supply of gas to customers, which is also able to transport alternative greener fuels in the future. 

So that engineers can carry out the work safely and efficiently, and to protect the public, some traffic management measures will be put in place during the works. 

Due to the nature of the work, a road closure will be necessary on English Damside, Bush Brow and Borough Street, with interim Multi Way traffic lights. 

Signs will be displayed for motorists and a full signed diversion put in place.  

Businesses including Bodytek, J & L Motorcycles, Superior Sewing Centre and Chris Davidson Carpets will still be open for business as usual.  

While the majority of the work will be carried out in the street, engineers will need to access customer properties and businesses to complete the works. If your service is due to be affected throughout the project, you will receive separate notification from us.

Dan Hind, Business Operations Lead for Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. It is vital however that we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Carlisle.  

“We want to assure residents and road users that we will be working hard to complete this  essential scheme as safely and as quickly as possible.”  

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.   

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.  

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Wakefield city centre gas mains repair update

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The North of England’s gas distributer, Northern Gas Networks (NGN), is continuing to carry out emergency repair works on a gas main at Kirkgate, Wakefield.

In order to carry out the work safely and efficiently, a number of important traffic management measures have been in place. As works have progressed, we can now make some changes to some of these traffic measures.

Kirkgate will reopen on Saturday 20th May for buses however, traffic coming down George Street will not be able to turn left onto Kirkgate and will have to turn right, diversion signs will be in place.

Sun Lane will remain closed one-way for a now and we will update further on this as soon as possible.

Denby Dale Road will close on Tuesday 23rd of May and will need to be closed for approximately three weeks, with traffic diverted via Ings Road.

Matt Pursell Site Manager at Northern Gas Networks said: “The safety of members of the public is our priority and we would like to thank customers for bearing with us while we carry out this essential repair work.

“We’d like to apologise for any inconvenience caused to motorists and members of the public but be assured that we are working as quickly and safely as we can to repair the gas main.”

For further information please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

About Northern Gas Networks

Since we started operating in 2005, we’ve been leading the way as one of the most cost-efficient of the UK’s eight gas distribution networks. We deliver great value for money to our customers, as well as a whole host of social and economic benefits to our region.

We’re recognised as a dynamic, passionate, conscious and people-focused team that safely and reliably delivers gas to over 2.7 million homes and businesses across the North East, northern Cumbria and much of Yorkshire.

Although we don’t source the gas, fix boilers and appliances, or get involved with plumbing, we work with those that do to deliver it through a vast network of underground pipes that are constantly being invested in and upgraded.

It’s more complicated than it sounds so we’re always exploring cutting-edge thinking, revolutionary engineering practices and world-class science to find new ways to provide sustainable sources of energy.

And while our customers may not see us very often, they can sleep soundly knowing that we’re working around the clock to keep them connected and make sure they stay safe.

For more information visit northerngasnetworks.co.uk. Alternatively, like us on Facebook or follow us on Twitter.
Get in touch

You can contact Northern Gas Networks’ press office on: 0113 322 7950 during office hours (between 8.30am and 5pm, Monday to Friday, excluding bank holidays) or call the out of hours service on 0113 322 7978 at any other time.

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Northern Gas Networks to carry out essential upgrade work to maintain a safe and reliable gas supply in Bradford  

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Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work to ensure the continued safe and reliable supply of gas to customers in Bradford

The ageing metal pipework is now being replaced by new, more durable plastic pipes, to ensure a safe and reliable supply of gas to customers now, while getting the network ready to transport alternative greener fuels in the future. 

The work will start on 22nd May 2023 and is expected to last for 3 weeks. It has been planned in collaboration with Bradford Council.  

So that engineers can carry out the work safely and efficiently, and to protect the public, some traffic management measures will be put in place. Three-way traffic lights on Toller Lane, junction of Leylands Lane will therefore be put in place. 

While the majority of the work will be carried out in the street, engineers will need to access customer properties to complete the project and ensure the continued safe and reliable supply of gas.  

Chris Green Business Operations Lead for Northern Gas Networks said: “We would like to apologise in advance for any inconvenience caused during these essential works. It is vital however, that we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Bradford.  

“We want to assure residents and road users that we will be working hard to complete this essential scheme as safely and as quickly as possible.”   

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.   

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.  


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Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work to ensure the continued safe and reliable supply of gas to customers in York. 

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The ageing metal pipework is now being replaced by new, more durable plastic pipes, to ensure a safe and reliable supply of gas to customers now, while getting the network ready to transport alternative greener fuels in the future.

The work will start on Tuesday 30th May and is expected to last for 3 weeks. It has been planned in collaboration with City of York Council.

Temporary traffic management will be put in place to allow engineers to carry out the work safely and efficiently, and to protect the public.

The inbound lane on Lord Mayor’s Walk will be closed from Monday 12th June to Sunday 18th June and diversion routes will be in place. Penley Grove Street will be reopened as part of the diversion route for light vehicles only. A diversion route will also be in place for HGV’s and larger vehicles around Huntington Road/Haxby Road. All diversion routes will be clearly signed for traffic to follow.

Parking restrictions on Lord Mayor’s Walk will be in place between Tuesday 30th May and Friday 18th June, motorists will need to park elsewhere during this time.

Customers with parking permits for Lord Mayor’s Walk will be allowed to use Monk Bar car park free of charge. Parking enforcement officers will have details of the vehicles with valid parking permits.

Those affected will receive a letter with further information and will be visited by an engineer.

Scott Kitchingman, Business Operations Lead for Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. It is vital however, that we complete them to continue to maintain a safe and reliable gas supply to the residents of York.

“We want to assure residents and road users that we will be working hard to complete this essential scheme as safely and as quickly as possible.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.
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Northern Gas Networks to carry out essential upgrade work/diversion work to maintain a safe and reliable gas supply in Burley in Wharfedale

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Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work to ensure the continued safe and reliable supply of gas to customers in Burley in Wharfedale. 

This is a reinforcement project to upgrade the current gas main to a larger diameter pipe, due to new housing/ property developments in the area. The upgrade is essential to maintain the right levels of gas pressures to residents and businesses. 

The work will commence on 5th June 2023 and is expected to last for approximately 4 weeks. It has been planned in collaboration with Bradford metropolitan council. 

To ensure that engineers can carry out the work safely and efficiently, and to protect the public, some traffic management measures will be put in place. We will commence work on Main Street at the junction of Far-Mead Court and conclude approximately 300 metres in the direction of Ilkley Road, we will be working under 2-way way traffic lights. 

To minimise the impact on traffic, traffic management will be manned at peak hours (7am- 7pm) to assist with the flow of traffic when working under temporary traffic lights. VMS signs will also be in place, providing motorists with advanced notification. 

While the majority of the work will be carried out in the street, engineers will need to access customer properties to complete the project and ensure the continued safe and reliable supply of gas.

Chris Green, Business Operations Lead for Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works, it is vital however that we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Bradford.   

“We want to assure residents and road users that we will be working hard to complete this essential scheme as safely and as quickly as possible.”  

For further information about the work please contact NGN’s Customer Care Team on 
0800 040 7766 or email: customercare@northerngas.co.uk.   

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.  

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