Cookie Settings
Customize Consent Preferences

We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below.

The cookies that are categorized as "Necessary" are stored on your browser as they are essential for enabling the basic functionalities of the site. ... 

Always Active

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

No cookies to display.

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.

Other cookies are those that are being identified and have not been classified into any category as yet.

No cookies to display.

If you smell gas, have low gas pressure, no gas supply or suspect carbon monoxide, call 0800 111 999 at any time of the day or night. Find out more about what to do in a gas emergency or if you suspect carbon monoxide.

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

What's happening?

  • Filter by:

Northern Gas Networks to carry out essential upgrade work to maintain a safe and reliable gas supply in Horbury, Wakefield

Read

Northern Gas Networks (NGN), the gas distributor for the North of England, is to carry out essential work in Horbury, Wakefield to replace the ageing metal pipework with new, more durable plastic pipes.

This work will ensure the continued safe and reliable supply of gas to customers in Wakefield, keeping homes and businesses safe, warm and connected.

The project, which is expected to last around 2 weeks, has been planned in collaboration with Wakefield Council. So that engineers can carry out the work safely and efficiently, and to protect the public, some temporary traffic management measures will be put in place.

From Saturday 5 April, there will be a lane closure on Bridge Road, near the junction of St John’s Street. Vehicles will not be able to travel from A642 onto Bridge Road; they will be able to travel from Bridge Road onto the A642.

Chris Reed, Central Business Operations Lead at Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it’s vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Wakefield.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

 

Show less

Northern Gas Network colleagues mentor young STEM superstars of the future

Read

Some of Northern Gas Networks’ fantastic colleagues have been busy mentoring young people at local schools as part of an exciting competition which connects young people with local businesses to help develop their skills in STEM and sustainability.

Northern Gas Networks has a long-running partnership with the social enterprise Solutions for the Planet, and supports the organisation’s Big Ideas Programme.

Students come up with ideas to solve a sustainability issue that matters to them, then work with their mentors to turn their idea into a business plan. These plans are submitted and come up against plans from students in other schools. A panel of judges review the entries and shortlist Regional Finalists, with the winning teams progressing to the National Finals at the Palace of Westminster.

Colleagues volunteer with schools – which are often located in areas of disadvantage – and use their expertise to guide young people through the competition, developing their skills and confidence and broadening their outlook too.

A great example of this is Andy Simcoe, Technical Manager for Services Beyond the Meter, Northern Gas Networks’ programme which offers customers in vulnerable situations a way to keep themselves safe, warm and connected. So far he’s mentored teams at Leeds East Academy (which is just a few miles from Northern Gas Networks’ head office), Outwood Academy Freeston in Wakefield and was also a judge in last year’s Regional Finals.

He said: “Everyone should have a go at mentoring if they can, it’s a privilege to be involved.

“I struggle with having confidence when communicating sometimes, especially in front of lots of people, and when you go into a school you can be up in front of hundreds of people, especially on the judging day.

“I saw these young people aged 11-13 presenting their ideas in front of hundreds of people, and smashed it, and it made me think if they could speak in front of all these people, I could too.

“I wasn’t academic at school, and not all of the young people are particularly academic, but they have some great ideas.

“As a mentor, my role is to guide them and help them think independently. One of the things I help them think about is the cost – so they’ll have a great idea, and I’ll ask them how they will fund it. They then go away, have a think and come up with more ideas. I’ll help them with their Powerpoint presentation too.

“Some of the ideas are absolutely brilliant. One team came up with an idea for a wooden satellite. They explained that this would reduce space waste and burn up on its return into the atmosphere. Sure enough, last December NASA launched its first wooden satellite, so these young people were on the right track!

“These young minds don’t think ‘we can’t do this’, they think ‘here are the reasons we can do this’, and that outlook is really refreshing and interesting.

“As well as improving my communication skills, being involved has broadened my way of thinking and opened my mind. It’s given me a more positive attitude and empowered me to come up with new ideas in my role, and to challenge preconceptions.”

Beth Swinburn is a Quantity Surveyor at Northern Gas Networks and joined the mentoring scheme this year, working with Oxclose Community Academy in Washington.

She said: “It’s something different for me, taking me out of my comfort zone. I was nervous to begin with, the thought of being in a school hall with more than a hundred 12-14 year olds was daunting. But I really enjoyed it. Hopefully many of these young people will move into our industry so it’s great to speak to them and find out how they think and answer their questions.

“Throughout my career I’ve generally been the youngest on my team, so learning how to communicate with people younger than me, without patronising them, is really valuable.

“They were really engaged and had some great ideas. Sometimes young people can be quite timid but they weren’t like that at all, they all just got stuck in.

“One great idea was a ‘minus meat burger’ – making burgers using half meat and half meat alternatives, for people who don’t want to cut out meat entirely but might be thinking about making that step. I was really impressed. My role was to guide them and answer questions.”

Jen Baughan, CEO at Solutions for the Planet, said: “We’re very proud of our partnership with Northern Gas Networks through our Big Ideas Programme. The work we do together is a true win-win – young talent gain invaluable insights from our experienced mentors, while mentors, like Andy and Beth, are equally enriched by fresh perspectives and enthusiasm. It’s a mutual learning opportunity that encourages creativity and personal growth on all sides.”

To find out more about Northern Gas Networks visit www.northerngasnetworks.co.uk

Find out more about the Big Ideas programme here: https://solutionsfortheplanet.co.uk/big-ideas-programme/

If you’re a Northern Gas Networks colleague interested in finding out more and signing up to mentor for the next school year, please contact Jenny Wilkinson jewilkinson@northerngas.co.ukThis link opens in a new tab ​

 

Show less

Northern Gas Networks to carry out essential work to repair gas pipes in Leeds

Read

Northern Gas Networks (NGN), the gas distributor for the North of England, is to carry out repair work on gas pipes under the A58 just after the Armley Gyratory.

This work will ensure the continued safe and reliable supply of gas to customers in Leeds, keeping homes and businesses safe, warm and connected.

The project, which is expected to last for around 2 weeks, has been planned in collaboration with Leeds City Council. So that engineers can carry out the work safely and efficiently, and to protect the public, some temporary traffic management measures will be put in place.

From Saturday 5 April, there will be a lane closure on lane 2 (the outside lane) of the A58, heading away from Armley Gyratory towards Elland Road. All traffic will be required to use the inside lane for around 50 metres. Clear signage will be installed ahead of the works to ensure motorists have advanced warning.

Dale Hemingway, Senior Project Manager at Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it’s vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Leeds.

“We have worked very closely with Leeds City Council to minimise disruption for this work, which we know is in a very busy location, and we will be doing everything we can to complete the work during the Easter school holidays.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

 

Show less

Councillor Andy Parnham joins Northern Gas Networks and New Wortley Community Association to celebrate opening of new Centre for Warmth for Leeds

Read

Northern Gas Networks (NGN), the gas distribution network for the North of England, has joined forces with New Wortley Community Association to launch the latest addition to its network of Centres for Warmth.

The partners were joined by Councillor Andy Parnham to mark the opening of their newest centre in New Wortley in Leeds Friday 21 March.

Located throughout Yorkshire, the North East and northern Cumbria, the Centres for Warmth concept was developed to ensure a holistic approach to supporting fuel poor households through trusted partners within a community setting.  The programme is funded by Northern Gas Networks (NGN) through Ofgem’s Vulnerability and Carbon Monoxide Allowance (VCMA). Since the programme launched in March 2024 NGN has supported twenty grass roots organisations and groups throughout the North of England to establish a hub in their local community.  So far over 17k people have benefited from advice and support provided through the centres.

The support on offer is wide ranging, from energy efficiency awareness to help combat fuel poverty, support with energy bill management and gas and carbon monoxide (CO) safety awareness, as well as CO alarm distribution. Other support includes:

  • Enrolment on the Priority Services Register
  • Money management and benefits advice
  • Tips for cooking nutritious meals efficiently
  • Social group activities to reduce isolation
  • Distribution of energy-saving appliances

Laura Ratcliffe, Social Strategy Programme Manager at Northern Gas Networks said “As the North of England’s gas distribution network we are located at the heart of the communities that we serve.  Our Centres for Warmth help people in our communities to have access to a warm safe space and information designed to improve health and wellbeing, increase household income, and better manage their energy.

“Our Centres for Warmth provide a valuable resource for people in need of additional help and support, and we are delighted to welcome New Wortley Community Centre to our network of twenty Centres for Warmth across our region.”

Rhea Bentley, Social Enterprises & Buildings Manager, New Wortley Community Association said “I am proud to be leading the Centre for Warmth project at New Wortley Community Centre working in partnership with Northern Gas Networks.  We already support many people who are struggling during the current cost of living crisis and this project enables us to provide more practical advice and support to the people most in need.

“We were particularly pleased that our local councillor Andy Parnham agreed to open the centre for us today and that he is excited that this project will be located at the heart of Armley ward.”

Councillor Andy Parnham said “I very much welcome this additional funding and support from Northern Gas Networks which will benefit the community of New Wortley and residents across Armley, allowing the Centre to employ advice workers to assist some of our residents who are amongst the most vulnerable in the country. A great example of partnership working!”

To find out more about the New Wortley Centre for Warmth contact Rhea Bentley at rhea.bentley@newwortleycc.org

To find out more about Northern Gas Networks visit www.northerngasnetworks.co.uk

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

Show less

Northern Gas Networks to carry out essential upgrade work to maintain a safe and reliable gas supply in Wakefield

Read

Northern Gas Networks (NGN), the gas distributor for the North of England, is to carry out essential work in Wakefield to replace the ageing metal pipework with new, more durable plastic pipes.

This work will ensure the continued safe and reliable supply of gas to customers in Wakefield, keeping homes and businesses safe, warm and connected.

The project, which is expected to last around 4 weeks, has been planned in collaboration with Wakefield Council. So that engineers can carry out the work safely and efficiently, and to protect the public, some temporary traffic management measures will be put in place.

From Monday 31 March, for around 2 weeks, there will be a lane closure on Woodthorpe Lane at the junction of Barnsley Road. Vehicles will not be able to travel from Barnsley Road onto Woodthorpe Lane; they will be able to travel from Woodthorpe Lane onto Barnsley Road. This lane closure will then be lifted for the remainder of the works.

Chris Reed, Central Business Operations Lead at Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it’s vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Wakefield.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

 

Show less

Northern Gas Networks to carry out essential upgrade work to maintain a safe and reliable gas supply in Bingley

Read

Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work in Bingley to replace ageing metal pipework with new, more durable plastic pipes.

This work will ensure the continued safe and reliable supply of gas to customers in Bingley, keeping homes and businesses safe, warm and connected.

The project, which is expected to last across three weekends, has been planned in collaboration with Bradford Council. So that engineers can carry out the work safely and efficiently, and to protect the public, some temporary traffic management measures will be put in place.

From Friday 28 March, there will be road closures on Micklethwaite Lane and Carr Lane in Bingley on 28-30 March, 4-6 April and 11-13 April. A signed diversion will be in place for motorists, and access will be maintained where possible.

Chris Green, Business Operations Lead at Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it’s vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Bingley.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

 

Show less

Northern Gas Networks to carry out essential work to repair gas pipes in Halifax

Read

Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out repair work on gas pipes under Charlestown Road in Halifax.

This work will ensure the continued safe and reliable supply of gas to customers in Halifax, keeping homes and businesses safe, warm and connected.

The project, which is expected to last for a maximum of 2 weeks, has been planned in collaboration with Calderdale Council. So that engineers can carry out the work safely and efficiently, and to protect the public, some temporary traffic management measures will be put in place.

From Monday 24 March, two-way temporary traffic lights will be in place on Charlestown Road, between Cemex Concrete Plant and the retail park. These lights will be manned 7am – 7pm Monday to Friday, and 8am – 5pm Saturdays and Sundays to help the flow of traffic.

Matt Cordingley, Project Manager at Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential repair works. However, it’s vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Halifax.”

The gas supply to homes and businesses in the area will not be affected.

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

 

Show less

Northern Gas Networks to carry out essential upgrade work to maintain a safe and reliable gas supply in Hull

Read

Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work in Hull to replace ageing metal pipework with new, more durable plastic pipes.

This work will ensure the continued safe and reliable supply of gas to customers in Hull, keeping homes and businesses safe, warm and connected.

The project, which is expected to last around two weeks, has been planned in collaboration with Hull City Council. So that engineers can carry out the work safely and efficiently, and to protect the public, some temporary traffic management measures will be put in place.

From Monday 24 March, 3-way temporary traffic lights will be in place on Calvert Lane. This is the first phase of a project which will involve closing part of Anlaby Road later in the year – we will provide further information on this in due course.

Chris Keith, Operations Manager at Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it’s vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Hull.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

 

Show less

Northern Gas Networks to carry out essential upgrade work to maintain a safe and reliable gas supply in East Morton, Keighley

Read

Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work in East Morton, Keighley to replace ageing metal pipework with new, more durable plastic pipes.

This work will ensure the continued safe and reliable supply of gas to customers in Keighley, keeping homes and businesses safe, warm and connected.

The project, which is expected to last around two weeks, has been planned in collaboration with Bradford Council. So that engineers can carry out the work safely and efficiently, and to protect the public, some temporary traffic management measures will be put in place.

From Monday 7 April, there will be a road closure on Street Lane in East Morton. A signed diversion will be in place for motorists, and access will be maintained where possible.

Chris Green, Business Operations Manager at Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it’s vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Keighley.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

 

Show less

Northern Gas Networks carrying out essential upgrade work to maintain a safe and reliable gas supply in Pontefract

Read

Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work in Pontefract to replace ageing metal pipework with new, more durable plastic pipes.

This work will ensure the continued safe and reliable supply of gas to customers in Pontefract, keeping homes and businesses safe, warm and connected.

The project, which is expected to last around six weeks, has been planned in collaboration with Wakefield Council. So that engineers can carry out the work safely and efficiently, and to protect the public, some temporary traffic management measures have been put in place.

From Monday 17 March, temporary traffic lights are in place on Wakefield Road/A645, starting at the junction of Lynwood Close, then moving east along Wakefield Road/A645 towards Featherstone for the duration of the project.

Chris Reed, Business Operations Manager at Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it’s vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Pontefract.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

 

Show less
Chat bot icon