If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Find out what to do if you think you have a gas emergency.

Customer Care Team
Telephone 0800 040 7766

Email the Customer Care Team at customercare@northerngas.co.uk

Connections Team
Telephone 0800 040 7766

Email the Connections Team at gasconnections@northerngas.co.uk

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Telephone 0113 322 7950

Telephone Out of hours: 0113 322 7978

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Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Our engineers responded to a gas escape reported on Wednesday 11 December at the junction of Hall Road and Beverley Road in Hull, close to the Tesco superstore, and made the situation safe.

Chris Keith, Operations Manager at Northern Gas Networks, said: “We are currently working on the junction of Hall Road and Beverley Road following reports of a gas escape.

“To carry out the work safely we have installed three-way traffic lights which will remain in place while our engineers carry out investigations and complete the repair.

“We are aware it is a busy junction and apologise for any inconvenience this causes. Safety is our priority, and we’re working as quickly as possible to complete this work.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.