If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Find out what to do if you think you have a gas emergency.

Customer Care Team
Telephone 0800 040 7766

Email the Customer Care Team at customercare@northerngas.co.uk

Connections Team
Telephone 0800 040 7766

Email the Connections Team at gasconnections@northerngas.co.uk

Press Office
Telephone 0113 322 7950

Telephone Out of hours: 0113 322 7978

Stakeholder Relations Team

Email the stakeholder team at stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Gas mains repair work – Junction of Darlington Back Lane and Yarm Back Lane, Stockton-on-Tees

Our engineers are repairing the gas mains at the junction of Yarm Back Lane and Darlington Back Lane. Temporary traffic lights are being used so we can do this safely and quickly. The traffic lights will be manned during peak periods to minimise disruption.

Steve Pigott, Operations Manager at NGN said: “We are carrying out urgent works to repair a gas main on the junction of Yarm Back Lane and Darlington Back Lane.

“We are aware it is a busy junction, and our 3 way traffic lights will be manned over peak periods. We apologise for any inconvenience this causes.

“We are prioritising the repairs to be completed as quick as possible, estimate the repairs to be completed the end of this week. We will provide ongoing updates.”

If you are experiencing poor gas pressure or you can smell gas, please call the National Gas Emergency Service on 0800 111 999. This line is operation 24 hours a day seven days a week.