If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Find out what to do if you think you have a gas emergency.

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Every Check Counts: Northern Gas Networks (NGN) supports Gas Safety Week 2024

Essential gas appliance checks save lives is the theme of this year’s Gas Safety Week, which runs from the 9th to the 15th of September,

Organised by the Gas Safe Register, the annual campaign now in its 14th year aims to highlight the importance of gas safety and encourage responsible practices among homeowners, tenants, and businesses.

Gas appliances, when poorly maintained or incorrectly installed, can pose significant risks, including gas leaks, fires, and carbon monoxide poisoning. A key feature of this year’s Gas Safety Week is a set of simple steps the public can take to keep themselves and their communities safe at home.

Eileen Brown, Customer Experience Director at Northern Gas Networks said:

“Keeping our customers and communities safe and warm is our number one priority as a business.

“As we start to head into winter, Gas Safety Week is an important opportunity to make sure people remember to book a Gas Safe Register engineer visit to check those gas appliances and know how to recognise any warning signs such as staining on appliances or a weak yellow flame, in order to reduce any risk of carbon monoxide.

“We know carbon monoxide poisoning claims around 50 lives each year in England and Wales. These figures are far too high, especially when we know that simple appliance checks and servicing by a Gas Safe Registered engineer and fitting an audible carbon monoxide alarm could prevent them.”

Gas Safety Week Checklist:

Only use a Gas Safe registered engineer to fit, fix and service your appliances. You can find and check an engineer at GasSafeRegister.co.uk or call 0800 408 5500.

  • Check both sides of your engineer’s Gas Safe Register ID card. Make sure they are qualified for the work you need doing. You can find this information on the back of the card.
  • Have all your gas appliances regularly serviced and safety checked every year. If you rent your home, ask for a copy of the landlord’s current Gas Safety Record.
  • Know the six signs of carbon monoxide (CO) poisoning – headaches, dizziness, breathlessness, nausea, collapse, and loss of consciousness. Unsafe gas appliances can put you at risk of CO poisoning, gas leaks, fires, and explosions.
  • Check gas appliances for warning signs that they are not working properly e.g. lazy yellow flames instead of crisp blue ones, black marks, or stains on or around the appliance and too much condensation in the room.
  • Fit a carbon monoxide alarm. This will alert you if there is carbon monoxide in your home.
  • Keep vents and chimneys clear. Make sure you don’t block any vents, as they are vital to ensure gas appliances burn properly, and chimneys need to be cleaned and checked regularly.
  • Use gas appliances only for their intended purpose. Don’t be tempted to use them for something they weren’t meant for (e.g. using a gas cooker to heat a room).
  • Know the emergency procedure.  If you smell gas or suspect carbon monoxide, call the National Gas Emergency Service immediately on 0800 111 99924 hours a day, 7 days a week
  • Learn how to conduct your search and discover some of the more advanced features at the following link: How to find and check the register.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.