If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Find out what to do if you think you have a gas emergency.

Customer Care Team
Telephone 0800 040 7766

Email the Customer Care Team at customercare@northerngas.co.uk

Connections Team
Telephone 0800 040 7766

Email the Connections Team at gasconnections@northerngas.co.uk

Press Office
Telephone 0113 322 7950

Telephone Out of hours: 0113 322 7978

Stakeholder Relations Team

Email the stakeholder team at stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Emergency resurfacing work on Stoneferry Road, Hull

Scott Kitchingman, Business Operations Lead at Northern Gas Networks said:

“On Monday 22 January Northern Gas Networks (NGN) carried out emergency resurfacing work on Stoneferry Road, Hull following essential work to upgrade the gas pipes in the area.

“In order to carry out this work safely and efficiently it was necessary to install temporary traffic lights to protect the workforce and members of the public.

“Our contractor worked through the night to complete this work, however traffic management wasn’t removed until after the morning rush hour on Tuesday 23 January.  We recognise that this resulted in significant disruption in the local area and we apologise to road users and members of the public.”

If you smell gas or suspect carbon monoxide, call the National Gas Emergency Service immediately on 0800 111 999.