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Customer Care Team
Telephone 0800 040 7766

Email the Customer Care Team at customercare@northerngas.co.uk

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Email the Connections Team at gasconnections@northerngas.co.uk

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Telephone Out of hours: 0113 322 7978

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Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work to ensure the continued safe and reliable supply of gas to customers in Middlesbrough.

 

The ageing metal pipework is now being replaced by new, more durable, plastic pipes to ensure a safe and reliable supply of gas to customers now, while getting the network ready to carry greener forms of energy in the future.

 

The work is planned to take place on the A66 from Monday  7th August 2023 and is expected to last three weeks. The project has been planned in collaboration with Middlesbrough Borough Council, scheduled to be carried out during the school summer holidays due to reduced traffic on the roads.

So that engineers can complete the work safely and efficiently, and to protect members of the public, some traffic management measures will be introduced.

From 7th August, temporary lane closures will be placed on the A66 eastbound and west bound between the junctions of Whitworth Road and Eston Road. These will be in place for the full duration of the project.

Andrew Rodda, Operations Manager for Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it is vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Middlesbrough.

“We thank customers for their patience during this time as we look to complete the project as safely and quickly as possible.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.