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Customer Care Team
Telephone 0800 040 7766

Email the Customer Care Team at customercare@northerngas.co.uk

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Email the Connections Team at gasconnections@northerngas.co.uk

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Customer Care Team
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Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out an essential upgrade of the gas network on Leeds Road, Kippax from Wednesday 26th July.

The project is part of NGN’s ongoing development of infrastructure and will involve replacing existing metal gas mains with more durable plastic pipes. This will ensure the continued safe and reliable supply of gas to customers in the area for years to come.

The ageing main has undergone several recent emergency repairs, so has now been prioritised for urgent replacement.

The six-week project will begin at the junction of Gibson Lane and complete at the junction of Valley Road Kippax having been planned in conjunction with Leeds City Council to take place during the school summer holidays to minimise any impact to customers.

In order for our engineers to carry out the work safely and efficiently, and to protect members of the public, it will be necessary to have two-way traffic signals in place which will be monitored daily to ensure a smooth flow of traffic.

Pedestrian access will be maintained at all times and our engineers will be working Monday – Friday.

Steve Taylor, Site Manager for Northern Gas Networks, said: “We have worked closely with Leeds City Council to plan these essential works.

“We’d like to apologise for any inconvenience customers may encounter and thank everyone for their support as we work to complete this project as safely and quickly as possible.”

Anyone who smells gas should call the National Gas Emergency phone line on 0800 111 999. This line is in operation 24 hours a day, 7 days a week.

For further information about the project please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk