If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Find out what to do if you think you have a gas emergency.

Customer Care Team
Telephone 0800 040 7766

Email the Customer Care Team at customercare@northerngas.co.uk

Connections Team
Telephone 0800 040 7766

Email the Connections Team at gasconnections@northerngas.co.uk

Press Office
Telephone 0113 322 7950

Telephone Out of hours: 0113 322 7978

Stakeholder Relations Team

Email the stakeholder team at stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Update: 10am, 19 February: Loss of gas supply in Marsden, Huddersfield

Engineers from Northern Gas Networks (NGN) are currently working in the Marsden area of Huddersfield to remove water from the gas pipework. This has been caused by the recent poor weather.

At present, 46 properties on Reddisher Road, Ainsley Lane, Waters Road and Puril Clough are affected.  The gas supply to the majority of the affected properties has been turned off while we pump water from the pipework. We now need access to the remaining properties to turn off the gas supply at the meter before we can start work to restore supplies.

If you were not at home when we called, we have left a card with our contact details so that you can arrange for an engineer to come straight out. All our of our engineers wear ID so that you can identify who they are.  Please ask to see their badge before they enter your property.

If you are affected and have any questions or need any additional support while you are without gas, please call our Customer Care Team on 0800 040 7766. We apologise for this inconvenience and further updates will follow. Thank you for your patience.