If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Find out what to do if you think you have a gas emergency.

Customer Care Team
Telephone 0800 040 7766

Email the Customer Care Team at customercare@northerngas.co.uk

Connections Team
Telephone 0800 040 7766

Email the Connections Team at gasconnections@northerngas.co.uk

Press Office
Telephone 0113 322 7950

Telephone Out of hours: 0113 322 7978

Stakeholder Relations Team

Email the stakeholder team at stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Northern Gas Networks wins Gold ROSPA Award for health and safety good practice

The North of England’s gas distributer, Northern Gas Networks (NGN), has been awarded a prestigious Gold award by the Royal Society for the Prevention of Accidents (RoSPA) for excellent health and safety practices during 2019.

It is the third consecutive year that NGN has achieved a Gold award; demonstrating the company’s strong commitment to the safety of its customers and employees.

The international RoSPA Health and Safety Awards recognise important achievements in health and safety management systems, including good practice in the areas of leadership and workforce involvement.

Each year, businesses submit a portfolio of evidence to demonstrate their commitment to core health and safety objectives. All the submissions are then independently assessed by a RoSPA panel.

Mark Simpson, EHS Manager for Regulation at NGN, said: “As the North of England’s gas distributer, operating a safe and reliable gas network is our number one priority.  I am delighted with the Gold RoSPA achievement. It recognises the hard work and commitment of all our employees to ensuring the health and safety of our customers and our colleagues. And to have been recognised with a Gold award for the third consecutive year demonstrates how excellent health and safety management is core to what we do as an organisation.”

Julia Small, RoSPA’s head of qualifications, awards and events, said: “The RoSPA Awards have become the key fixture in the health and safety calendar, with new sponsors and new awards this year including the Leisure Safety Awards, the Safe@Work Safe@Home Award and the Inspiration Awards. Highly-respected, with almost 2,000 entrants every year, RoSPA award winners benefit from the wide-ranging rewards of improved sector reputation.”

Northern Gas Networks will be presented with the award at a ceremony in Glasgow on Thursday 12th September 2019.

For more information about the RoSPA Awards, please visit www.rospa.com/awards

For further information about the project please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days