If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Find out what to do if you think you have a gas emergency.

Customer Care Team
Telephone 0800 040 7766

Email the Customer Care Team at customercare@northerngas.co.uk

Connections Team
Telephone 0800 040 7766

Email the Connections Team at gasconnections@northerngas.co.uk

Press Office
Telephone 0113 322 7950

Telephone Out of hours: 0113 322 7978

Stakeholder Relations Team

Email the stakeholder team at stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Reports of Smell of Gas – Hull HU5 Postcode Area

Robert Hope, Operations Manager at Northern Gas Networks (NGN), said: “Emergency engineers from Northern Gas Networks (NGN) have responded to reports of a smell of gas in the HU5 area of Hull and are currently carrying out investigations. Anyone that smells gas should call the National Gas Emergency Service immediately on 0800 111 999.”