If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Find out what to do if you think you have a gas emergency.

Customer Care Team
Telephone 0800 040 7766

Email the Customer Care Team at customercare@northerngas.co.uk

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Email the Connections Team at gasconnections@northerngas.co.uk

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Upgrade to gas distribution network in Roundhay, Leeds

This month, (Monday 23 July), work will continue to upgrade the ageing gas distribution network in and around Roundhay, Leeds.

The project is part of NGN’s ongoing development of infrastructure and involves replacing more than 400m of existing metal gas mains with more durable plastic pipes. This will ensure the continued safe and reliable supply of gas to customers in the area for years to come.

The work is scheduled to take approximately four-weeks. In order to carry out the works safely and efficiently, temporary two-way lights will be in place on Roundhay Road between Oakwell Mount Gledow Lane. The junction of Gledow Lane will also be closed during the works.

Russell Horner, Business Operations Lead for Northern Gas Networks, said: “We have been working closely with Leeds City Council to carefully plan these works in order to minimise any disruption to customers.

“We would like to apologise in advance for any inconvenience caused during these works, and thank our customers for their patience and support in getting them completed as quickly as possible.”

For further information about the project please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.