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Document library

You’ll find all of our publications, legal documents and key business reports here.

NGN & You

Corporate responsibility

RIIO-GD3 Business Plan (2026 - 2031)
Business Plan This link opens in a new tab Customer Summary This link opens in a new tab More
RIIO-GD2 Reports
RIIO-GD2 Year 3 Report This link opens in a new tab RIIO-GD3 Year 3 Regulatory Reporting Pack This link opens in a new tab Archive
RIIO GD2 Draft Determination Response
NGN RIIO2 Draft Determination Core Consultation Response This link opens in a new tab NGN RIIO2 DD Response Letter This link opens in a new tab RIIO2 DD Annex Consultation Response This link opens in a new tab RIIO2 DD NARM Annex Response This link opens in a new tab RIIO2 DD GD Annex Response This link opens in a new tab RIIO2 DD Finance Annexe Response This link opens in a new tab More
RIIO-GD2 Business Plan (2021 - 2026)
Executive Summary This link opens in a new tab Business Plan This link opens in a new tab Customer Engagement Group Report This link opens in a new tab Customer Engagement Group Impacts Appendices 28 This link opens in a new tab More
RIIO-GD1 Reports
RIIO-GD1 Year 8 Report This link opens in a new tab RIIO-GD1 Year 8 Section 2 Tables This link opens in a new tab Archive
RIIO-GD1 Business Plan (2012 - 2021)
Executive summary This link opens in a new tab Business plan This link opens in a new tab More
Modern Slavery Statement
Download This link opens in a new tab Archive
Gender Pay Reports
Gender Pay Report 2024 This link opens in a new tab Archive
Group Strategies
Northern Gas Networks Holdings Ltd UK Tax Strategy March 2025 This link opens in a new tab Archive
Fraud and Whistleblowing Policy
Northern Gas Networks Fraud Policy This link opens in a new tab Northern Gas Networks Whistleblowing Policy 2020 This link opens in a new tab
Northern Gas Networks Pension Scheme
Implementation Statement This link opens in a new tab Privacy Notice update November 2024 This link opens in a new tab Trustees' Statement of Investment Principles This link opens in a new tab
Northern Gas Networks Code of Conduct
Code of Conduct This link opens in a new tab
Supplier Code of Conduct
Supplier Code of Conduct This link opens in a new tab
Northern Gas Networks Supply Chain Mapping Statement
Supply Chain Mapping Statement 2022/23 This link opens in a new tab

Safe & reliable

Network Topology
Download This link opens in a new tab Archive
Exit Capacity Planning Methodology Statement
Download This link opens in a new tab Archive
Exit Capacity Planning Guidance: Methodology Consultation Report
Download This link opens in a new tab Archive
Exit Capacity Planning Guidance Annual Report
Download This link opens in a new tab Archive
Distribution System Management Principles Statement
Download This link opens in a new tab Archive
Carbon Monoxide Detection
Download This link opens in a new tab
Gas Illegally Taken
Download This link opens in a new tab
Capacity Management Services Annual Report
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Uniform Network Code
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Long Term Development Statements
Download This link opens in a new tab Archive
Business Separation
Download This link opens in a new tab
Transportation Independence Statement
Download This link opens in a new tab
RIIO-GD2 Specified Streetworks Special Conditions 3.24 Reopener Submission
Download This link opens in a new tab
RIIO-GD2 HSE Policy Special Conditions 3.17 Reopener Submission
Download This link opens in a new tab

Keeping costs down

Sustainable Procurement Strategy
Download This link opens in a new tab
Procurement Guidelines
Download This link opens in a new tab Archive
Regulatory Financial Performance Report
RIIO 2 RFPR template March 2024 This link opens in a new tab 2024 RFPR Commentary This link opens in a new tab NGN 2023 RFP Commentary This link opens in a new tab RFPR 2023 This link opens in a new tab Archive
Regulatory Accounts
Download This link opens in a new tab Archive
Statutory Accounts
Northern Gas Networks Holdings Limited Annual Report and Accounts 2024 This link opens in a new tab Northern Gas Networks Finance Annual Report and Accounts 2024 This link opens in a new tab Northern Gas Networks Annual Report and Accounts 2024 This link opens in a new tab Northern Gas Networks Operations Limited Annual Report and Accounts 2024 This link opens in a new tab Archive
Transportation Pricing
2025-26 Final Transportation Charging Statement This link opens in a new tab More Archive
Metering Pricing
Download This link opens in a new tab More Archive
Connections Charges
NGN Connections Charges Statement effective December 2024 This link opens in a new tab More
Directors Remuneration
Download This link opens in a new tab Archive
Purchase Order Terms and Conditions for Goods and Services
Download This link opens in a new tab
Investor Presentations
Investor Prospectus This link opens in a new tab More Archive
Interim Accounts
Download This link opens in a new tab More Archive

Our communities

NGN VCMA Annual Report
Download This link opens in a new tab Archive This link opens in a new tab Archive
VCMA Annual Report - Collaborative
Download This link opens in a new tab Archive This link opens in a new tab Archive
Vulnerability and Carbon Monoxide Allowance#2 Updated Strategy
Download This link opens in a new tab
Research - Covid 19 and Vulnerable Customers Report
Download This link opens in a new tab More
Business in the Community Responsible Business Tracker
Download This link opens in a new tab Archive This link opens in a new tab Archive
Area fact sheets
More
Inclusion and Belonging Statement
2023 This link opens in a new tab Archive
Collaborative Gas Distribution Networks DRS Submission
Download This link opens in a new tab Archive
Discretionary Reward Scheme
Download This link opens in a new tab Archive
Ofgem Stakeholder Engagement Incentive Scheme
Download Part 1 This link opens in a new tab Download Part 2 This link opens in a new tab Archive
Our Stakeholder Reports
Download This link opens in a new tab Archive This link opens in a new tab Archive
Vulnerability Policy
Download This link opens in a new tab Archive
Customers in Vulnerable Situations Strategy
Download This link opens in a new tab
BSI 18477 Inclusive Service Provision
Certification 2021 to 2022 This link opens in a new tab
Customers in Vulnerable Situations Workshop Reports
May 2022 This link opens in a new tab March 2022 This link opens in a new tab February 2022 This link opens in a new tab Archive

Our customers

Guaranteed Standards of Performance
Download This link opens in a new tab Archive
Notice of Rights
Notice of Rights 2023-24 This link opens in a new tab Archive
Access Statement
Download This link opens in a new tab Archive
Ofgem Customer Survey Results
Download This link opens in a new tab Archive
Institute of Customer Service - Business Benchmarking Results
Download This link opens in a new tab
UKRN Annual Report
Download This link opens in a new tab Archive
Complaints Handling Procedure
Complaints Handling Procedure This link opens in a new tab

The future

East Coast Hydrogen Reopener
Download This link opens in a new tab More
East Coast Hydrogen Delivery Plan
Download This link opens in a new tab
NGN Hydrogen Village Trial Assessment
Download This link opens in a new tab
RHC Stage 2 Close-down Report
Download This link opens in a new tab
RHC Network Element Application Publication
Download This link opens in a new tab
Redcar Hydrogen Community Stage Two submission March 2023
Download This link opens in a new tab
Redcar Hydrogen Community Stage One Submission December 2021
Download This link opens in a new tab
H21 Phase 2 Technical Summary
Download This link opens in a new tab
H21 Phase 1 Technical Summary Report
Download This link opens in a new tab
H21 North of England Executive Summary
Download This link opens in a new tab
H21 Leeds City Gate report
Download This link opens in a new tab More
East Coast Hydrogen Feasibility Report
Download This link opens in a new tab
Digitalisation Strategy
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Digitalisation Action Plan
Download This link opens in a new tab
Pathways to Net-Zero: Decarbonising the Gas Networks in Great Britain
Download This link opens in a new tab
NGN and NPg LAEP Charter
Download This link opens in a new tab Archive
Low Carbon Gas Preheating
Progress Report 2018 This link opens in a new tab Archive
Compressed Natural Gas Report
Download This link opens in a new tab
NZASP Detailed Assessment Phase Submission: Birkshall
Download This link opens in a new tab
Gas Network Innovation Strategy
Download This link opens in a new tab Archive
Innovation Report
Download This link opens in a new tab Archive

Environment

Annual Environmental Report
Download This link opens in a new tab Archive
Environment, Health and Safety Policy
Download This link opens in a new tab Archive
Sustainability Policy
Download This link opens in a new tab
Our People and Planet Strategy
Download This link opens in a new tab Archive
Energy at Home
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ISO14001 Certification
Download This link opens in a new tab
Annual Sustainability Report
Download This link opens in a new tab Archive
Significant Aspects and Impacts Summary
Climate Change Risk Assessment Report
Download This link opens in a new tab Archive
UN SDG Materiality Assessment
Download This link opens in a new tab
ESG Materiality Assessment
Download This link opens in a new tab
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