If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Find out what to do if you think you have a gas emergency.

Customer Care Team
Telephone 0800 040 7766

Email the Customer Care Team at customercare@northerngas.co.uk

Connections Team
Telephone 0800 040 7766

Email the Connections Team at gasconnections@northerngas.co.uk

Press Office
Telephone 0113 322 7950

Telephone Out of hours: 0113 322 7978

Stakeholder Relations Team

Email the stakeholder team at stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Document library

You’ll find all of our publications, legal documents and key business reports here.

NGN & You

Corporate responsibility

RIIO-GD2 Reports
RIIO-GD2 Year 3 Report RIIO-GD3 Year 3 Regulatory Reporting Pack Archive
    array(2) { ["file"]=> string(112) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2023/08/NGN-RIIO-GD2-Strategic-Commentary-2022-2023.pdf" ["name"]=> string(22) "RIIO-GD2 Year 2 Report" }
  • RIIO-GD2 Year 2 Report
    • array(2) { ["file"]=> string(111) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2023/08/RIIO-GD2-Year-2-Regulatory-Reporting-Pack.xlsx" ["name"]=> string(41) "RIIO-GD2 Year 2 Regulatory Reporting Pack" }
  • RIIO-GD2 Year 2 Regulatory Reporting Pack
    • array(2) { ["file"]=> string(115) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2022/07/On-line-NGN-2021-22-Regulatory-Reporting-Pack.xlsx" ["name"]=> string(41) "RIIO-GD2 Year 1 Regulatory Reporting Pack" }
  • RIIO-GD2 Year 1 Regulatory Reporting Pack
    • array(2) { ["file"]=> string(112) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2022/07/NGN-RIIO-GD2-Strategic-Commentary-2021-2022.pdf" ["name"]=> string(22) "RIIO-GD2 Year 1 Report" }
  • RIIO-GD2 Year 1 Report
RIIO GD2 Draft Determination Response
NGN RIIO2 Draft Determination Core Consultation Response NGN RIIO2 DD Response Letter RIIO2 DD Annex Consultation Response RIIO2 DD NARM Annex Response RIIO2 DD GD Annex Response RIIO2 DD Finance Annexe Response More
RIIO-GD2 Business Plan (2021 - 2026)
Executive Summary Business Plan Customer Engagement Group Report Customer Engagement Group Impacts Appendices 28 More
RIIO-GD1 Reports
RIIO-GD1 Year 8 Report RIIO-GD1 Year 8 Section 2 Tables Archive
    array(2) { ["file"]=> string(93) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2021/07/RII0-GD1-Year-7-Report-1.pdf" ["name"]=> string(22) "RIIO-GD1 Year 7 Report" }
  • RIIO-GD1 Year 7 Report
    • array(2) { ["file"]=> string(110) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2021/07/Copy-of-NGN_2020_RRP-Web-2_Year_7_tables.xlsx" ["name"]=> string(22) "RIIO-GD1 Year 7 Tables" }
  • RIIO-GD1 Year 7 Tables
    • array(2) { ["file"]=> string(105) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2020/08/NGN-RIIO-GD1-Year-6-Report-July-2019.pdf" ["name"]=> string(22) "RIIO-GD1 Year 6 Report" }
  • RIIO-GD1 Year 6 Report
    • array(2) { ["file"]=> string(88) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2020/08/NGN_2019_RRP_Webv3.xlsx" ["name"]=> string(22) "RIIO-GD1 Year 6 Tables" }
  • RIIO-GD1 Year 6 Tables
    • array(2) { ["file"]=> string(95) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2019/07/NGN-RIIO-GD1-Year-5-Report.pdf" ["name"]=> string(22) "RIIO-GD1 Year 5 Report" }
  • RIIO-GD1 Year 5 Report
    • array(2) { ["file"]=> string(86) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2019/07/NGN_2018_RRP_Web.xlsx" ["name"]=> string(28) "RIIO Year 5 Section 2 Tables" }
  • RIIO Year 5 Section 2 Tables
    • array(2) { ["file"]=> string(95) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/NGN-RIIO-GD1-Year-4-Report.pdf" ["name"]=> string(22) "RIIO-GD1 Year 4 Report" }
  • RIIO-GD1 Year 4 Report
    • array(2) { ["file"]=> string(98) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/08/RIIO-Year-4-Section-2-Tables.xlsx" ["name"]=> string(28) "RIIO Year 4 Section 2 Tables" }
  • RIIO Year 4 Section 2 Tables
    • array(2) { ["file"]=> string(87) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/RIIO-Year-3-Report.pdf" ["name"]=> string(22) "RIIO-GD1 Year 3 Report" }
  • RIIO-GD1 Year 3 Report
    • array(2) { ["file"]=> string(98) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/08/RIIO-Year-3-Section-2-Tables.xlsx" ["name"]=> string(32) "RIIO-GD1 Year 3 Section 2 tables" }
  • RIIO-GD1 Year 3 Section 2 tables
    • array(2) { ["file"]=> string(91) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/RIIO-GD1-Year-2-Report.pdf" ["name"]=> string(22) "RIIO-GDI Year 2 Report" }
  • RIIO-GDI Year 2 Report
    • array(2) { ["file"]=> string(98) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/08/RIIO-Year-2-Section-2-Tables.xlsx" ["name"]=> string(32) "RIIO-GD1 Year 2 Section 2 tables" }
  • RIIO-GD1 Year 2 Section 2 tables
    • array(2) { ["file"]=> string(91) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/RIIO-GD1-Year-1-Report.pdf" ["name"]=> string(22) "RIIO-GDI Year 1 Report" }
  • RIIO-GDI Year 1 Report
    • array(2) { ["file"]=> string(98) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/08/RIIO-Year-1-Section-2-Tables.xlsx" ["name"]=> string(32) "RIIO-GD1 Year 1 Section 2 tables" }
  • RIIO-GD1 Year 1 Section 2 tables
RIIO-GD1 Business Plan (2012 - 2021)
Executive summary Business plan More
Modern Slavery Statement
Download Archive
    array(2) { ["file"]=> string(100) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2024/02/NGN-Modern-Slavery-Statement_V1.pdf" ["name"]=> string(4) "2023" }
  • 2023
    • array(2) { ["file"]=> string(111) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2024/02/The-Modern-Slavery-Act_FINAL-31-March-2022.pdf" ["name"]=> string(4) "2022" }
  • 2022
    • array(2) { ["file"]=> string(117) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2022/05/Modern-Slavery-Act-Statement-FINAL-31-March-2021.pdf" ["name"]=> string(4) "2021" }
  • 2021
    • array(2) { ["file"]=> string(117) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2022/05/Modern-Slavery-Act-Statement-FINAL-31-March-2020.pdf" ["name"]=> string(4) "2020" }
  • 2020
    • array(2) { ["file"]=> string(120) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2022/05/Modern-Slavery-Act-Transparency-Statement-2019.docx.pdf" ["name"]=> string(4) "2019" }
  • 2019
    • array(2) { ["file"]=> string(115) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2022/05/Modern-Slavery-Act-Transparency-Statement-2018.pdf" ["name"]=> string(4) "2018" }
  • 2018
    • array(2) { ["file"]=> string(106) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2022/05/The-Modern-Slavery-Act-Statement-2017.pdf" ["name"]=> string(4) "2017" }
  • 2017
    • array(2) { ["file"]=> string(102) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2022/05/Modern-Slavery-Act-Statement-2016.pdf" ["name"]=> string(4) "2016" }
  • 2016
Gender Pay Reports
Gender Pay Report 2023 Archive
    array(2) { ["file"]=> string(98) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2024/03/Gender-Pay-FINAL-April-2022-1.pdf" ["name"]=> string(22) "Gender Pay Report 2022" }
  • Gender Pay Report 2022
    • array(2) { ["file"]=> string(117) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2024/03/GENDER-PAY-REPORT-BRANDED_2021.FINAL-Signed-off.pptx" ["name"]=> string(22) "Gender Pay Report 2021" }
  • Gender Pay Report 2021
    • array(2) { ["file"]=> string(112) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2021/03/GENDER-PAY-REPORT-BRANDED_2020_MH-Approved.pptx" ["name"]=> string(22) "Gender Pay Report 2020" }
  • Gender Pay Report 2020
    • array(2) { ["file"]=> string(98) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2020/04/GENDER-PAY-REPORT-FINAL-2019.pptx" ["name"]=> string(22) "Gender Pay Report 2019" }
  • Gender Pay Report 2019
    • array(2) { ["file"]=> string(97) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2020/04/GENDER-PAY-REPORT-FINAL-2018.pdf" ["name"]=> string(22) "Gender Pay Report 2018" }
  • Gender Pay Report 2018
    • array(2) { ["file"]=> string(97) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2019/03/GENDER-PAY-REPORT-FINAL-2017.pdf" ["name"]=> string(22) "Gender Pay Report 2017" }
  • Gender Pay Report 2017
Group Strategies
Northern Gas Networks Holdings Ltd UK Tax Strategy March 2025 Archive
Fraud and Whistleblowing Policy
Northern Gas Networks Fraud Policy Northern Gas Networks Whistleblowing Policy 2020
Northern Gas Networks Pension Scheme
Implementation Statement Trustee Privacy Notice Trustees' Statement of Investment Principles
Northern Gas Networks Code of Conduct
Code of Conduct
Supplier Code of Conduct
Supplier Code of Conduct
Northern Gas Networks Supply Chain Mapping Statement
Supply Chain Mapping Statement 2022/23

Safe & reliable

Network Topology
Download Archive
    array(2) { ["file"]=> string(111) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2024/04/NGN-Network-Topology-Redacted-Version-2023.pdf" ["name"]=> string(4) "2023" }
  • 2023
    • array(2) { ["file"]=> string(108) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2023/04/NGN-Network-Topology-Redacted-Version-3.pdf" ["name"]=> string(4) "2022" }
  • 2022
    • array(2) { ["file"]=> string(94) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2021/04/NGN-Network-Topology-2021.pdf" ["name"]=> string(4) "2021" }
  • 2021
Exit Capacity Planning Methodology Statement
Download Archive
    array(2) { ["file"]=> string(116) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2023/11/Methodology-Statement-NGN-Draft-November-2023-1.pdf" ["name"]=> string(34) "ECP Methodology Statement Nov 2023" }
  • ECP Methodology Statement Nov 2023
    • array(2) { ["file"]=> string(94) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2023/11/Methodology-Statement-NGN.pdf" ["name"]=> string(59) "Exit Capacity Planning Guidance: Methodology Statement 2022" }
  • Exit Capacity Planning Guidance: Methodology Statement 2022
    • array(2) { ["file"]=> string(110) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2023/11/Methodology-Statement-NGN-November-2022-1.pdf" ["name"]=> string(43) "Methodology Statement - NGN (November 2022)" }
  • Methodology Statement - NGN (November 2022)
Exit Capacity Planning Guidance: Methodology Consultation Report
Download Archive
Exit Capacity Planning Guidance Annual Report
Download Archive
    array(2) { ["file"]=> string(106) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2024/11/NGN-ECPG-Annual-Report_Final_Redacted.pdf" ["name"]=> string(43) "Exit Capacity Planning Guidance Report 2023" }
  • Exit Capacity Planning Guidance Report 2023
    • array(2) { ["file"]=> string(111) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2023/10/NGN-ECPG-Annual-Report-2022_Final_Redacted.pdf" ["name"]=> string(43) "Exit Capacity Planning Guidance Report 2022" }
  • Exit Capacity Planning Guidance Report 2022
    • array(2) { ["file"]=> string(116) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2022/10/NGN-ECPG-Annual-Report_Redacted_FINAL-002-_2021.pdf" ["name"]=> string(43) "Exit Capacity Planning Guidance Report 2021" }
  • Exit Capacity Planning Guidance Report 2021
Distribution System Management Principles Statement
Download Archive
    array(2) { ["file"]=> string(131) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/NGN-Constraint-Management-Principles-Statement_Tracked-changes.pdf" ["name"]=> string(14) "Recent Changes" }
  • Recent Changes
Carbon Monoxide Detection
Download
Gas Illegally Taken
Download
Capacity Management Services Annual Report
Download Archive
    array(2) { ["file"]=> string(116) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/Capacity-Management-Services-annual-report-2007.pdf" ["name"]=> string(4) "2007" }
  • 2007
    • array(2) { ["file"]=> string(116) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/Capacity-Management-Services-annual-report-2008.pdf" ["name"]=> string(4) "2008" }
  • 2008
    • array(2) { ["file"]=> string(116) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/Capacity-Management-Services-annual-report-2009.pdf" ["name"]=> string(4) "2009" }
  • 2009
    • array(2) { ["file"]=> string(116) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/Capacity-Management-Services-annual-report-2010.pdf" ["name"]=> string(4) "2010" }
  • 2010
    • array(2) { ["file"]=> string(122) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/Constraint-Management-Services-NGN-annual-report-2011.pdf" ["name"]=> string(4) "2011" }
  • 2011
    • array(2) { ["file"]=> string(111) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/Constraint-Management-Services-Report-2013.pdf" ["name"]=> string(4) "2013" }
  • 2013
    • array(2) { ["file"]=> string(138) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/Constraint-Management-Services-NGN-Annual-Report-2014_D5_Para4_Ver1-1.pdf" ["name"]=> string(4) "2014" }
  • 2014
    • array(2) { ["file"]=> string(139) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/Constraint_Management_Services_NGN_Annual_Report_2015_D5_Para4_FinalV1.pdf" ["name"]=> string(4) "2015" }
  • 2015
    • array(2) { ["file"]=> string(134) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/Constraint-Management-Services-NGN-Annual-Report-2016_D5_Para4_V1.pdf" ["name"]=> string(4) "2016" }
  • 2016
    • array(2) { ["file"]=> string(122) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2021/04/Constraint-Management-Services-NGN-Annual-Report-2019.pdf" ["name"]=> string(4) "2019" }
  • 2019
Uniform Network Code
Download
Long Term Development Statements
Download Archive
    array(2) { ["file"]=> string(87) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2023/10/LTDS-2023-Final-v1.pdf" ["name"]=> string(4) "2023" }
  • 2023
    • array(2) { ["file"]=> string(84) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2023/10/LTDS-2022-Final.pdf" ["name"]=> string(4) "2022" }
  • 2022
    • array(2) { ["file"]=> string(84) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2021/10/LTDS-2021-Final.pdf" ["name"]=> string(4) "2021" }
  • 2021
    • array(2) { ["file"]=> string(105) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2020/10/Long-Term-Development-Statement-2020.pdf" ["name"]=> string(4) "2020" }
  • 2020
Business Separation
Download
Transportation Independence Statement
Download
RIIO-GD2 Specified Streetworks Special Conditions 3.24 Reopener Submission
Download
RIIO-GD2 HSE Policy Special Conditions 3.17 Reopener Submission
Download

Keeping costs down

Sustainable Procurement Strategy
Download
Procurement Guidelines
Download Archive
    array(2) { ["file"]=> string(100) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/NGN-Procurement-Guidelines-2009.pdf" ["name"]=> string(4) "2009" }
  • 2009
    • array(2) { ["file"]=> string(118) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/NGN-Procurement-Guidelines-for-Distribution_FINAL.pdf" ["name"]=> string(4) "2016" }
  • 2016
Regulatory Financial Performance Report
RIIO 2 RFPR template March 2024 2024 RFPR Commentary NGN 2023 RFP Commentary RFPR 2023 Archive
    array(2) { ["file"]=> string(96) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2022/08/NGN-RFPR-Commentary-2021_22.pdf" ["name"]=> string(47) "Regulatory Financial Performance Report 2021-22" }
  • Regulatory Financial Performance Report 2021-22
    • array(2) { ["file"]=> string(95) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2022/08/2021-RFPR-Commentary-final.pdf" ["name"]=> string(47) "Regulatory Financial Performance Report 2020/21" }
  • Regulatory Financial Performance Report 2020/21
    • array(2) { ["file"]=> string(126) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2022/08/rfpr_reporting_pack_template_20-21_final-for-NGN-website.xlsx" ["name"]=> string(18) "2020/21 Submission" }
  • 2020/21 Submission
Regulatory Accounts
Download Archive
    array(2) { ["file"]=> string(106) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/NGN-Regulatory-Accounts-31-March-2013.pdf" ["name"]=> string(9) "2012/2013" }
  • 2012/2013
    • array(2) { ["file"]=> string(106) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/NGN-Regulatory-Accounts-31-March-2014.pdf" ["name"]=> string(9) "2013/2014" }
  • 2013/2014
    • array(2) { ["file"]=> string(106) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/NGN-Regulatory-Accounts-31-March-2015.pdf" ["name"]=> string(9) "2014/2015" }
  • 2014/2015
    • array(2) { ["file"]=> string(100) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/Regulatory-Accounts-2015-2016-1.pdf" ["name"]=> string(7) "2015/16" }
  • 2015/16
    • array(2) { ["file"]=> string(96) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/Regulatory-Accounts-2016-17.pdf" ["name"]=> string(7) "2016/17" }
  • 2016/17
Statutory Accounts
Northern Gas Networks Holdings Limited Annual Report and Accounts 2024 Northern Gas Networks Finance Annual Report and Accounts 2024 Northern Gas Networks Annual Report and Accounts 2024 Northern Gas Networks Operations Limited Annual Report and Accounts 2024 Archive
Transportation Pricing
2024-25 Final Transportation Charging Statement 2023-24 Final Transportation Charging Statement 2022-23 Final Transportation Charging Statement More Archive
  • 2025-26 (150 Day Notice) Pricing Statement
  • 2024-25 (60 Day Notice) Pricing Statement
  • 2024-25 (150 Day Notice) Pricing Statement
    • array(2) { ["file"]=> string(128) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2024/02/NGN-2023-24-60-Day-notice-Transportation-Charging-Statement.pdf" ["name"]=> string(41) "2023-24 (60 Day Notice) Pricing Statement" }
  • 2023-24 (60 Day Notice) Pricing Statement
    • array(2) { ["file"]=> string(109) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2024/02/2023-24-150-Day-Notice-Pricing-Statement.pdf" ["name"]=> string(42) "2023-24 (150 Day Notice) Pricing Statement" }
  • 2023-24 (150 Day Notice) Pricing Statement
    • array(2) { ["file"]=> string(91) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2024/05/2024-NGN-SOLR-2023.24_.pdf" ["name"]=> string(38) "2023-24 Supplier of Last Resort Claims" }
  • 2023-24 Supplier of Last Resort Claims
    • array(2) { ["file"]=> string(109) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2024/02/NGN-2022_2023-SOLR-mid-year-price-change.pdf" ["name"]=> string(65) "2022-23 (60 day Notice) Change to Supplier of Last Resort Charges" }
  • 2022-23 (60 day Notice) Change to Supplier of Last Resort Charges
    • array(2) { ["file"]=> string(130) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2024/02/NGN-2022.23-60-Day-Notice-Transportation-Charging-Statement-3.pdf" ["name"]=> string(41) "2022-23 (60 day Notice) Pricing Statement" }
  • 2022-23 (60 day Notice) Pricing Statement
    • array(2) { ["file"]=> string(85) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2024/02/NGN-SOLR-2022.23.pdf" ["name"]=> string(38) "Supplier of Last Resort Claims 2022-23" }
  • Supplier of Last Resort Claims 2022-23
    • array(2) { ["file"]=> string(100) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2024/02/NGN-2223-150-day-pricing-notice.pdf" ["name"]=> string(42) "2022-23 (150 Day Notice) Pricing Statement" }
  • 2022-23 (150 Day Notice) Pricing Statement
    • array(2) { ["file"]=> string(116) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2022/05/Supplier-of-Last-Resort-Income-and-Costs-202122.pdf" ["name"]=> string(49) "2021-22 Supplier of Last Resort Income and Costs " }
  • 2021-22 Supplier of Last Resort Income and Costs
    • array(2) { ["file"]=> string(106) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2022/07/Supplier-of-Last-Resort-Claims-2021-1.pdf" ["name"]=> string(35) "Supplier of Last Resort Claims 2021" }
  • Supplier of Last Resort Claims 2021
    • array(2) { ["file"]=> string(103) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2022/02/NGN-2020-2021-Charging-Statement-1.pdf" ["name"]=> string(25) "2020-21 Pricing Statement" }
  • 2020-21 Pricing Statement
    • array(2) { ["file"]=> string(107) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2022/02/Transportation-Charging-Statement-2021.pdf" ["name"]=> string(41) "2021-22 (60 day notice) Pricing Statement" }
  • 2021-22 (60 day notice) Pricing Statement
    • array(2) { ["file"]=> string(112) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2020/10/NGN-Pricing-Statement-2021-150-day-notice-1.pdf" ["name"]=> string(42) "2021-22 (150 day notice) Pricing Statement" }
  • 2021-22 (150 day notice) Pricing Statement
    • array(2) { ["file"]=> string(104) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2022/07/Supplier-of-Last-Resort-Claims-2020.pdf" ["name"]=> string(35) "Supplier of Last Resort Claims 2020" }
  • Supplier of Last Resort Claims 2020
    • array(2) { ["file"]=> string(114) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2022/02/NGN-2020_2021-Pricing-Statement-60-Day-Notice.pdf" ["name"]=> string(43) "2020/2021 (60 day notice) Pricing Statement" }
  • 2020/2021 (60 day notice) Pricing Statement
    • array(2) { ["file"]=> string(101) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2020/10/NGN-2020-2021-Charging-Statement.pdf" ["name"]=> string(44) "2020/2021 (150 day notice) Pricing Statement" }
  • 2020/2021 (150 day notice) Pricing Statement
    • array(2) { ["file"]=> string(91) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2020/02/NGN-1920-60-day-notice.pdf" ["name"]=> string(41) "2019/20 (60 day notice) Pricing Statement" }
  • 2019/20 (60 day notice) Pricing Statement
    • array(2) { ["file"]=> string(110) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2020/02/NGN-Pricing-Statement-2021-150-day-notice.pdf" ["name"]=> string(42) "2019/20 (150 day notice) Pricing Statement" }
  • 2019/20 (150 day notice) Pricing Statement
    • array(2) { ["file"]=> string(101) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2020/02/60-Day-notice-of-charges-2018-19.pdf" ["name"]=> string(41) "2018/19 (60 day notice) Pricing Statement" }
  • 2018/19 (60 day notice) Pricing Statement
    • array(2) { ["file"]=> string(109) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2020/02/Pricing-Statement-2018-19-150-day-notice.pdf" ["name"]=> string(42) "2018/19 (150 day notice) Pricing Statement" }
  • 2018/19 (150 day notice) Pricing Statement
    • array(2) { ["file"]=> string(112) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2020/02/NGN-Pricing-Statement-2017-18-60-day-notice.pdf" ["name"]=> string(41) "2017/18 (60 day notice) Pricing Statement" }
  • 2017/18 (60 day notice) Pricing Statement
    • array(2) { ["file"]=> string(113) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2020/02/NGN-Pricing-Statement-2017-18-150-day-notice.pdf" ["name"]=> string(42) "2017/18 (150 day notice) Pricing Statement" }
  • 2017/18 (150 day notice) Pricing Statement
    • array(2) { ["file"]=> string(98) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/April-2016-Charging-Statement.pdf" ["name"]=> string(28) "April 2016 Pricing Statement" }
  • April 2016 Pricing Statement
    • array(2) { ["file"]=> string(122) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/60-day-notice-of-transportation-charges-from-April-16.pdf" ["name"]=> string(24) "April 2016 60 Day Notice" }
  • April 2016 60 Day Notice
    • array(2) { ["file"]=> string(113) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/Transportation-Charging-Statement-April-2015.pdf" ["name"]=> string(28) "April 2015 Pricing Statement" }
  • April 2015 Pricing Statement
    • array(2) { ["file"]=> string(136) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/60-Day-Notice-of-Transportation-Charges-Effective-from-April-2015-1.pdf" ["name"]=> string(24) "April 2015 60 Day Notice" }
  • April 2015 60 Day Notice
    • array(2) { ["file"]=> string(136) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/150-Day-Indicative-Notice-of-Transportation-Charges-from-April-2015.pdf" ["name"]=> string(25) "April 2015 150 Day Notice" }
  • April 2015 150 Day Notice
    • array(2) { ["file"]=> string(118) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/Transportation-Ten-Year-Statement-2014_Final-V2-1.pdf" ["name"]=> string(30) "October 2014 Pricing Statement" }
  • October 2014 Pricing Statement
    • array(2) { ["file"]=> string(113) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/Transportation-Charging-Statement-April-2014.pdf" ["name"]=> string(28) "April 2014 Pricing Statement" }
  • April 2014 Pricing Statement
    • array(2) { ["file"]=> string(123) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/NGN-Notice-of-Transportation-Charges-from-1-April-2014.pdf" ["name"]=> string(25) "April 2014 Pricing Notice" }
  • April 2014 Pricing Notice
    • array(2) { ["file"]=> string(124) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/Indicative-Transportation-Charging-Notice-November-2013.pdf" ["name"]=> string(28) "November 2013 Pricing Notice" }
  • November 2013 Pricing Notice
    • array(2) { ["file"]=> string(113) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/Transportation-Charging-Statement-April-2013.pdf" ["name"]=> string(28) "April 2013 Pricing Statement" }
  • April 2013 Pricing Statement
    • array(2) { ["file"]=> string(112) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/Transportation-Charging-Notice-January-2013.pdf" ["name"]=> string(27) "January 2013 Pricing Notice" }
  • January 2013 Pricing Notice
    • array(2) { ["file"]=> string(124) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/Indicative-Transportation-Charging-Notice-November-2012.pdf" ["name"]=> string(28) "November 2012 Pricing Notice" }
  • November 2012 Pricing Notice
    • array(2) { ["file"]=> string(115) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/Transportation-Charging-Statement-October-2012.pdf" ["name"]=> string(30) "October 2012 Pricing Statement" }
  • October 2012 Pricing Statement
    • array(2) { ["file"]=> string(108) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/Exit-Capacity-Charging-Notice-July-2012.pdf" ["name"]=> string(24) "July 2012 Pricing Notice" }
  • July 2012 Pricing Notice
    • array(2) { ["file"]=> string(119) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/Indicative-Exit-Capacity-Charging-Notice-May-20121.pdf" ["name"]=> string(23) "May 2012 Pricing Notice" }
  • May 2012 Pricing Notice
    • array(2) { ["file"]=> string(112) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/Transportation-Charging-Notice-January-2012.pdf" ["name"]=> string(27) "January 2012 Pricing Notice" }
  • January 2012 Pricing Notice
    • array(2) { ["file"]=> string(113) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/Transportation-Charging-Notice-January-20121.pdf" ["name"]=> string(27) "January 2012 Pricing Notice" }
  • January 2012 Pricing Notice
    • array(2) { ["file"]=> string(124) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/Indicative-Transportation-Charging-Notice-November-2011.pdf" ["name"]=> string(28) "November 2011 Pricing Notice" }
  • November 2011 Pricing Notice
    • array(2) { ["file"]=> string(115) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/Transportation-Charging-Statement-October-2011.pdf" ["name"]=> string(30) "October 2011 Pricing Statement" }
  • October 2011 Pricing Statement
    • array(2) { ["file"]=> string(113) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/Transportation-Charging-Statement-April-2011.pdf" ["name"]=> string(28) "April 2011 Pricing Statement" }
  • April 2011 Pricing Statement
    • array(2) { ["file"]=> string(112) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/Transportation-Charging-Notice-January-2011.pdf" ["name"]=> string(27) "January 2011 Pricing Notice" }
  • January 2011 Pricing Notice
    • array(2) { ["file"]=> string(124) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/Indicative-Transportation-Charigng-Notice-November-2010.pdf" ["name"]=> string(28) "November 2010 Pricing Notice" }
  • November 2010 Pricing Notice
    • array(2) { ["file"]=> string(113) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/Transportation-Charging-Statement-April-2010.pdf" ["name"]=> string(28) "April 2010 Pricing Statement" }
  • April 2010 Pricing Statement
    • array(2) { ["file"]=> string(112) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/Transportation-Charging-Notice-January-2010.pdf" ["name"]=> string(19) "January 2010 Notice" }
  • January 2010 Notice
    • array(2) { ["file"]=> string(124) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/Indicative-Transportation-Charging-Notice-November-2009.pdf" ["name"]=> string(20) "November 2009 Notice" }
  • November 2009 Notice
    • array(2) { ["file"]=> string(115) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/Transportation-Charging-Statement-October-2009.pdf" ["name"]=> string(30) "October 2009 Pricing Statement" }
  • October 2009 Pricing Statement
    • array(2) { ["file"]=> string(113) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/Transportation-Charging-Statement-April-2009.pdf" ["name"]=> string(28) "April 2009 Pricing Statement" }
  • April 2009 Pricing Statement
Metering Pricing
Download More Archive
  • Metering Charges Notification 2022-2023
    • array(2) { ["file"]=> string(110) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2022/01/NGN-Metering-Charges-Statement-2022-Final.pdf" ["name"]=> string(20) "April 2022 Statement" }
  • April 2022 Statement
    • array(2) { ["file"]=> string(104) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2022/01/Metering-Charges-Statement-May-2018.pdf" ["name"]=> string(18) "May 2018 Statement" }
  • May 2018 Statement
    • array(2) { ["file"]=> string(104) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2022/01/Metering-Charges-Statement-May-2019.pdf" ["name"]=> string(18) "May 2019 Statement" }
  • May 2019 Statement
    • array(2) { ["file"]=> string(100) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2022/01/Metering-Charges-Statement-2020.pdf" ["name"]=> string(20) "April 2020 Statement" }
  • April 2020 Statement
    • array(2) { ["file"]=> string(104) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2022/01/NGN-Metering-Charges-Statement-2021.pdf" ["name"]=> string(20) "April 2021 Statement" }
  • April 2021 Statement
Connections Charges
Condition 4B Connection Charging Methodology Statement and Charging Statements More
Directors Remuneration
Download Archive
    array(2) { ["file"]=> string(133) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2024/04/Statement-on-Directors-Remuneration-and-Service-Standards-202223.pdf" ["name"]=> string(7) "2022-23" }
  • 2022-23
    • array(2) { ["file"]=> string(133) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2022/04/Statement-on-Directors-Remuneration-and-Service-Standards-202122.pdf" ["name"]=> string(7) "2021-22" }
  • 2021-22
    • array(2) { ["file"]=> string(139) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2021/04/Statement-on-Directors-Remuneration-and-Service-Standards-2020-to-2021.pdf" ["name"]=> string(7) "2020/21" }
  • 2020/21
    • array(2) { ["file"]=> string(139) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2021/04/Statement-on-Directors-Renumeration-and-Service-Standards-2019-to-2020.pdf" ["name"]=> string(7) "2019/20" }
  • 2019/20
    • array(2) { ["file"]=> string(120) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2020/04/Directors-Remuneration-and-Service-Standards-1819-1.pdf" ["name"]=> string(49) "Directors Remuneration and Service Standards 2019" }
  • Directors Remuneration and Service Standards 2019
    • array(2) { ["file"]=> string(131) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/Statement-on-Directors-Remuneration-and-Service-Standards-2011.pdf" ["name"]=> string(4) "2011" }
  • 2011
    • array(2) { ["file"]=> string(131) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/Statement-on-Directors-Remuneration-and-Service-Standards-2012.pdf" ["name"]=> string(4) "2012" }
  • 2012
    • array(2) { ["file"]=> string(131) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/Statement-on-Directors-Remuneration-and-Service-Standards-2013.pdf" ["name"]=> string(4) "2013" }
  • 2013
    • array(2) { ["file"]=> string(133) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/Statement-on-Directors-Remuneration-and-Service-Standards-201415.pdf" ["name"]=> string(7) "2014/15" }
  • 2014/15
    • array(2) { ["file"]=> string(133) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/Statement-on-Directors-Remuneration-and-Service-Standards-201516.pdf" ["name"]=> string(7) "2015/16" }
  • 2015/16
    • array(2) { ["file"]=> string(133) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/Statement-on-Directors-Remuneration-and-Service-Standards-201617.pdf" ["name"]=> string(7) "2016/17" }
  • 2016/17
    • array(2) { ["file"]=> string(142) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2019/05/Statement-on-Directors-Remuneration-and-Service-Standards-2017-18-1-FINAL.pdf" ["name"]=> string(7) "2017/18" }
  • 2017/18
Purchase Order Terms and Conditions for Goods and Services
Download
Investor Presentations
Investor Prospectus More Archive
  • Business update November 2024
    • array(2) { ["file"]=> string(111) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2020/10/private-bondholder-presentation-march-2016.pdf" ["name"]=> string(32) "March 2016 Investor Presentation" }
  • March 2016 Investor Presentation
    • array(2) { ["file"]=> string(108) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2020/10/September-2018-results-presentation-1-1.pdf" ["name"]=> string(7) "Results" }
  • Results
Interim Accounts
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Our communities

NGN VCMA Annual Report
Download Archive Archive
    array(2) { ["file"]=> string(89) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2022/06/NGN_VCMA_Report_2122.pdf" ["name"]=> string(23) "NGN VCMA Report 2021-22" }
  • NGN VCMA Report 2021-22
VCMA Annual Report - Collaborative
Download Archive Archive
    array(2) { ["file"]=> string(89) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2022/06/GDN_VCMA_Report_2122.pdf" ["name"]=> string(44) "VCMA Annual Report - GDN Collaborative 21-22" }
  • VCMA Annual Report - GDN Collaborative 21-22
Vulnerability and Carbon Monoxide Allowance#2 Updated Strategy
Download
Research - Covid 19 and Vulnerable Customers Report
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Business in the Community Responsible Business Tracker
Download Archive Archive
    array(2) { ["file"]=> string(128) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2022/03/Business-in-the-Community-Responsible-Business-Tracker-2020.pdf" ["name"]=> string(7) "Archive" }
  • Archive
Area fact sheets
More
Inclusion and Belonging Statement
2023 Archive
    array(2) { ["file"]=> string(112) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2024/03/Inclusion-and-belonging-statement-2022-v2-1.pdf" ["name"]=> string(38) "Inclusion and Belonging Statement 2022" }
  • Inclusion and Belonging Statement 2022
    • array(2) { ["file"]=> string(107) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2021/03/Inclusion-and-Belonging-Statement-2021.pdf" ["name"]=> string(38) "Inclusion and Belonging Statement 2021" }
  • Inclusion and Belonging Statement 2021
Collaborative Gas Distribution Networks DRS Submission
Download Archive
    array(2) { ["file"]=> string(136) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2019/02/Discretionary-Reward-Scheme-Collaborative-Submission-2015-to-2018-1.pdf" ["name"]=> string(9) "2015-2018" }
  • 2015-2018
    • array(2) { ["file"]=> string(123) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2019/02/DRS-submission-collaborative-FINAL-redacted_Redacted-1.pdf" ["name"]=> string(9) "2013 - 15" }
  • 2013 - 15
Discretionary Reward Scheme
Download Archive
    array(2) { ["file"]=> string(137) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2018/07/Northern-Gas-Networks-Discretionary-Reward-Scheme-Submission-2015-18.pdf" ["name"]=> string(7) "2015-18" }
  • 2015-18
    • array(2) { ["file"]=> string(101) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/08/2015-Discretionary-Reward-Scheme.pdf" ["name"]=> string(7) "2013-15" }
  • 2013-15
    • array(2) { ["file"]=> string(101) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/2013-Discretionary-Reward-Scheme.pdf" ["name"]=> string(4) "2013" }
  • 2013
    • array(2) { ["file"]=> string(101) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/2012-Discretionary-Reward-Scheme.pdf" ["name"]=> string(4) "2012" }
  • 2012
Ofgem Stakeholder Engagement Incentive Scheme
Download Part 1 Download Part 2 Archive
    array(2) { ["file"]=> string(105) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/Stakeholder-submission-Final-2012-13.pdf" ["name"]=> string(9) "2012/2013" }
  • 2012/2013
    • array(2) { ["file"]=> string(117) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/NGN-2014-Stakeholder-Engagement-Incentive-Scheme.pdf" ["name"]=> string(9) "2013/2014" }
  • 2013/2014
    • array(2) { ["file"]=> string(106) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/NGN-Stakeholder-submission-2015-final.pdf" ["name"]=> string(9) "2014/2015" }
  • 2014/2015
    • array(2) { ["file"]=> string(134) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/NGN-201516-Stakeholder-submission-final-Web-ready-with-ENA-logo-1.pdf" ["name"]=> string(9) "2015/2016" }
  • 2015/2016
    • array(2) { ["file"]=> string(101) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/NG-Stakeholder-Submission-201617.pdf" ["name"]=> string(9) "2016/2017" }
  • 2016/2017
    • array(2) { ["file"]=> string(121) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2018/07/Northern-Gas-Networks-Stakeholder-Submission-2017-18.pdf" ["name"]=> string(9) "2017/2018" }
  • 2017/2018
    • array(2) { ["file"]=> string(111) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2020/06/Stakeholder-Submission-Part-1-2019-FOR-WEB.pdf" ["name"]=> string(9) "2018/2019" }
  • 2018/2019
    • array(2) { ["file"]=> string(113) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2020/06/NGN-Stakeholder-Submission-2020-PART-1-PAGES.pdf" ["name"]=> string(14) "Part 1 2019/20" }
  • Part 1 2019/20
    • array(2) { ["file"]=> string(113) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2020/06/NGN-Stakeholder-Submission-Part-2-2020-PAGES.pdf" ["name"]=> string(14) "Part 2 2019/20" }
  • Part 2 2019/20
Our Stakeholder Reports
Download Archive Archive
    array(2) { ["file"]=> string(98) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2022/07/Stakeholder-Report-2022-FINAL.pdf" ["name"]=> string(4) "2022" }
  • 2022
    • array(2) { ["file"]=> string(92) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2021/12/Stakeholder-Report-2021.pdf" ["name"]=> string(4) "2021" }
  • 2021
    • array(2) { ["file"]=> string(104) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2020/10/Stakeholder-Report-2020-web-version.pdf" ["name"]=> string(4) "2020" }
  • 2020
    • array(2) { ["file"]=> string(87) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/Annual-Review-2007.pdf" ["name"]=> string(11) "2007 Review" }
  • 2007 Review
    • array(2) { ["file"]=> string(87) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/Annual-Review-2008.pdf" ["name"]=> string(11) "2008 Review" }
  • 2008 Review
    • array(2) { ["file"]=> string(87) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/Annual-Review-2009.pdf" ["name"]=> string(11) "2009 Review" }
  • 2009 Review
    • array(2) { ["file"]=> string(96) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/NGN-Stakeholder-Report-2013.pdf" ["name"]=> string(4) "2013" }
  • 2013
    • array(2) { ["file"]=> string(96) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/NGN-Stakeholder-Report-2014.pdf" ["name"]=> string(4) "2014" }
  • 2014
    • array(2) { ["file"]=> string(96) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/NGN-Stakeholder-Report-2015.pdf" ["name"]=> string(4) "2015" }
  • 2015
    • array(2) { ["file"]=> string(127) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/3NGN000044-•-NGN_Stakeholder2016_USA4_216x279_COMPLETE-3.pdf" ["name"]=> string(4) "2016" }
  • 2016
    • array(2) { ["file"]=> string(92) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/2017-Stakeholder-Report.pdf" ["name"]=> string(4) "2017" }
  • 2017
    • array(2) { ["file"]=> string(104) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2020/10/Stakeholder-Report-2018-Web-Version.pdf" ["name"]=> string(4) "2018" }
  • 2018
Vulnerability Policy
Download Archive
    array(2) { ["file"]=> string(95) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2023/12/Community-Promises-FINAL-1.pdf" ["name"]=> string(32) "Community Promises - 2013 - 2021" }
  • Community Promises - 2013 - 2021
Customers in Vulnerable Situations Strategy
Download
BSI 18477 Inclusive Service Provision
Certification 2021 to 2022
Customers in Vulnerable Situations Workshop Reports
May 2022 March 2022 February 2022 Archive
    array(2) { ["file"]=> string(122) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2022/08/Customers-in-Vulnerable-situations-Workshop-09.2021-1.pdf" ["name"]=> string(14) "September 2021" }
  • September 2021
    • array(2) { ["file"]=> string(125) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2022/08/Customers-in-Vulnerable-situations-Workshop-11.2021-v2-1.pdf" ["name"]=> string(13) "November 2021" }
  • November 2021
    • array(2) { ["file"]=> string(122) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2021/07/Customers-in-Vulnerable-situations-Workshop-June-2021.pdf" ["name"]=> string(9) "June 2021" }
  • June 2021
    • array(2) { ["file"]=> string(123) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2021/07/Customers-in-Vulnerable-situations-Workshop-April-2021.pdf" ["name"]=> string(10) "April 2021" }
  • April 2021

Our customers

Guaranteed Standards of Performance
Download Archive
    array(2) { ["file"]=> string(99) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2021/08/2019-20-Standards-of-Service-4.pdf" ["name"]=> string(9) "2019/2020" }
  • 2019/2020
    • array(2) { ["file"]=> string(99) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2019/04/Standards-of-Service-2016-17-3.pdf" ["name"]=> string(9) "2016/2017" }
  • 2016/2017
    • array(2) { ["file"]=> string(97) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/08/Standards_of_Service_2015-16.pdf" ["name"]=> string(9) "2015/2016" }
  • 2015/2016
    • array(2) { ["file"]=> string(97) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/Standards_of_Service_2014-15.pdf" ["name"]=> string(9) "2014/2015" }
  • 2014/2015
    • array(2) { ["file"]=> string(89) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/Standards-of-Service.pdf" ["name"]=> string(9) "2013/2014" }
  • 2013/2014
Notice of Rights
Notice of Rights 2023-24 Archive
    array(2) { ["file"]=> string(100) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2023/08/Notice-of-Rights-2022-23-280723.pdf" ["name"]=> string(24) "Notice of Rights 2022-23" }
  • Notice of Rights 2022-23
    • array(2) { ["file"]=> string(103) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2024/03/Notice-of-Rights-2020-2021_UPDATED.pdf" ["name"]=> string(26) "Notice of Rights 2020-2021" }
  • Notice of Rights 2020-2021
Access Statement
Download Archive
    array(2) { ["file"]=> string(90) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2019/01/Access-Statement-2017.pdf" ["name"]=> string(4) "2017" }
  • 2017
    • array(2) { ["file"]=> string(94) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/NGN-Access-Statement-2016.pdf" ["name"]=> string(4) "2016" }
  • 2016
    • array(2) { ["file"]=> string(94) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/NGN-Access-Statement-2015.pdf" ["name"]=> string(4) "2015" }
  • 2015
Ofgem Customer Survey Results
Download Archive
    array(2) { ["file"]=> string(109) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/Q1-2010-11-Survey-Results-Licence-Ref-D9.pdf" ["name"]=> string(10) "Q1 2010/11" }
  • Q1 2010/11
    • array(2) { ["file"]=> string(111) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/Q2-2010-11-Survey-Results-Licence-Ref.-D91.pdf" ["name"]=> string(10) "Q2 2010/11" }
  • Q2 2010/11
    • array(2) { ["file"]=> string(111) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/Q3-2010-11-Survey-Results-Licence-Ref.-D91.pdf" ["name"]=> string(10) "Q3 2010/11" }
  • Q3 2010/11
    • array(2) { ["file"]=> string(111) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/Q4-2010-11-Survey-Results-Licence-Ref.-D91.pdf" ["name"]=> string(10) "Q4 2010/11" }
  • Q4 2010/11
    • array(2) { ["file"]=> string(111) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/Q1-2011-12-Survey-Results-Licence-Ref.-D91.pdf" ["name"]=> string(10) "Q1 2011/12" }
  • Q1 2011/12
    • array(2) { ["file"]=> string(110) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/Q3-2011-12-Survey-Results-Licence-Ref-D91.pdf" ["name"]=> string(10) "Q3 2011/12" }
  • Q3 2011/12
    • array(2) { ["file"]=> string(106) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/Q4-2011-12-Survey-Results-License-Ref.pdf" ["name"]=> string(10) "Q4 2011/12" }
  • Q4 2011/12
    • array(2) { ["file"]=> string(115) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/Q1-2012-13-Survey-Results-–-Licence-Ref-D9-1.pdf" ["name"]=> string(10) "Q1 2012/13" }
  • Q1 2012/13
    • array(2) { ["file"]=> string(110) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/Q2-2012-13-Survey-Results-Licence-Ref-D91.pdf" ["name"]=> string(10) "Q2 2012/13" }
  • Q2 2012/13
    • array(2) { ["file"]=> string(110) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/Q3-2012-13-Survey-Results-Licence-Ref-D91.pdf" ["name"]=> string(10) "Q3 2012/13" }
  • Q3 2012/13
    • array(2) { ["file"]=> string(110) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/Q4-2012-13-Survey-Results-Licence-Ref-D91.pdf" ["name"]=> string(10) "Q4 2012/13" }
  • Q4 2012/13
    • array(2) { ["file"]=> string(112) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/2013.14-Reg-YTD-results-website-publication.pdf" ["name"]=> string(7) "2013/14" }
  • 2013/14
    • array(2) { ["file"]=> string(112) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2019/05/2014.15-Reg-YTD-results-website-publication.pdf" ["name"]=> string(7) "2014/15" }
  • 2014/15
    • array(2) { ["file"]=> string(123) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2019/05/Customer-Satisfaction-Results-April-2016-to-March-2017.pdf" ["name"]=> string(7) "2016/17" }
  • 2016/17
    • array(2) { ["file"]=> string(123) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2021/04/Customer-Satisfaction-Results-April-2017-to-March-2018.pdf" ["name"]=> string(9) "2017/2018" }
  • 2017/2018
Institute of Customer Service - Business Benchmarking Results
Download
UKRN Annual Report
Download Archive
    array(2) { ["file"]=> string(92) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2018/12/UKRN-Annual-Report-2017.pdf" ["name"]=> string(4) "2017" }
  • 2017
    • array(2) { ["file"]=> string(97) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2017/04/NGN-UKRN-Annual-Report_FINAL.pdf" ["name"]=> string(4) "2016" }
  • 2016
Complaints Handling Procedure
Complaints Handling Procedure

The future

East Coast Hydrogen Reopener
Download More
East Coast Hydrogen Delivery Plan
Download
NGN Hydrogen Village Trial Assessment
Download
RHC Stage 2 Close-down Report
Download
RHC Network Element Application Publication
Download
Redcar Hydrogen Community Stage Two submission March 2023
Download
Redcar Hydrogen Community Stage One Submission December 2021
Download
H21 Phase 2 Technical Summary
Download
H21 Phase 1 Technical Summary Report
Download
H21 North of England Executive Summary
Download
H21 Leeds City Gate report
Download More
East Coast Hydrogen Feasibility Report
Download
Digitalisation Strategy
Download
Digitalisation Action Plan
Download
Pathways to Net-Zero: Decarbonising the Gas Networks in Great Britain
Download
NGN and NPg LAEP Charter
Download
Low Carbon Gas Preheating
Progress Report 2018 Archive
    array(2) { ["file"]=> string(128) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2019/08/Low-Carbon-Gas-Preheating-Project-Progress-Report-June-2017.pdf" ["name"]=> string(25) "Progress Report June 2017" }
  • Progress Report June 2017
    • array(2) { ["file"]=> string(132) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2019/08/Low-Carbon-Gas-Preheating-Project-Progress-Report-December-2016.pdf" ["name"]=> string(29) "Progress Report December 2016" }
  • Progress Report December 2016
    • array(2) { ["file"]=> string(128) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2019/08/Low-Carbon-Gas-Preheating-Project-Progress-Report-June-2016.pdf" ["name"]=> string(25) "Progress Report June 2016" }
  • Progress Report June 2016
    • array(2) { ["file"]=> string(132) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2019/08/Low-Carbon-Gas-Preheating-Project-Progress-Report-December-2015.pdf" ["name"]=> string(29) "Progress Report December 2015" }
  • Progress Report December 2015
    • array(2) { ["file"]=> string(127) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2019/08/Low-Carbon-Gas-Preheating-Project-Progres-Report-June-2015.pdf" ["name"]=> string(25) "Progress Report June 2015" }
  • Progress Report June 2015
    • array(2) { ["file"]=> string(132) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2019/08/Low-Carbon-Gas-Preheating-Project-Progress-Report-December-2014.pdf" ["name"]=> string(29) "Progress Report December 2014" }
  • Progress Report December 2014
    • array(2) { ["file"]=> string(128) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2019/08/Low-Carbon-Gas-Preheating-Project-Progress-Report-June-2014.pdf" ["name"]=> string(25) "Progress Report June 2014" }
  • Progress Report June 2014
Compressed Natural Gas Report
Download
Gas Network Innovation Strategy
Download Archive
    array(2) { ["file"]=> string(84) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2020/03/Gas_E-Doc_FINAL.pdf" ["name"]=> string(37) "Gas Networks Innovation Strategy 2020" }
  • Gas Networks Innovation Strategy 2020
    • array(2) { ["file"]=> string(111) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2018/04/Gas-Network-Innovation-Strategy-Final-2018.pdf" ["name"]=> string(36) "Gas Network Innovation Strategy 2018" }
  • Gas Network Innovation Strategy 2018
Innovation Report
Download Archive
    array(2) { ["file"]=> string(94) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2023/12/Innovation-Report-2023_V4.pdf" ["name"]=> string(34) "Network Innovation Summary 2022-23" }
  • Network Innovation Summary 2022-23
    • array(2) { ["file"]=> string(95) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2022/07/NGN_Innovation-Report-2022.pdf" ["name"]=> string(43) "Network Innovation Annual Summary 2021 2022" }
  • Network Innovation Annual Summary 2021 2022
    • array(2) { ["file"]=> string(104) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2021/07/NGN_Innovation-Report-2020_21_FINAL.pdf" ["name"]=> string(43) "Network Innovation Annual Summary 2020 2021" }
  • Network Innovation Annual Summary 2020 2021
    • array(2) { ["file"]=> string(112) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2020/07/Network-Innovation-Annual-Summary-2019-2020.pdf" ["name"]=> string(43) "Network Innovation Annual Summary 2019 2020" }
  • Network Innovation Annual Summary 2019 2020
    • array(2) { ["file"]=> string(103) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2020/07/INNOVATION-REPORT-2019-WEB-READY-1.pdf" ["name"]=> string(43) "Network Innovation Annual Summary 2018 2019" }
  • Network Innovation Annual Summary 2018 2019
    • array(2) { ["file"]=> string(91) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2018/07/Innovation-report-2018.pdf" ["name"]=> string(43) "Network Innovation Annual Summary 2017 2018" }
  • Network Innovation Annual Summary 2017 2018

Environment

Annual Environmental Report
Download Archive
    array(2) { ["file"]=> string(90) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2024/09/NGN-22-23-AER_final-6.pdf" ["name"]=> string(33) "Annual Environment Report 2022-23" }
  • Annual Environment Report 2022-23
    • array(2) { ["file"]=> string(88) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2022/09/NGN-21-22-AER_final.pdf" ["name"]=> string(33) "Annual Environment Report 2021-22" }
  • Annual Environment Report 2021-22
Environment, Health and Safety Policy
Download Archive
    array(2) { ["file"]=> string(117) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2020/05/Environment-Health-and-Safety-Policy-EHS104-2018.pdf" ["name"]=> string(4) "2018" }
  • 2018
    • array(2) { ["file"]=> string(91) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2019/04/EHS-Policy-August-2017.pdf" ["name"]=> string(4) "2017" }
  • 2017
Sustainability Policy
Download
Our People and Planet Strategy
Download Archive
    array(2) { ["file"]=> string(108) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2024/04/People-and-Planet-Strategy_FINAL_202223.pdf" ["name"]=> string(31) "People and Planet Strategy 2022" }
  • People and Planet Strategy 2022
    • array(2) { ["file"]=> string(99) "https://www.northerngasnetworks.co.uk/wp-content/uploads/2020/05/ENVIRONMENT-STRATEGY-JUNE-2018.pdf" ["name"]=> string(20) "Environment Strategy" }
  • Environment Strategy
Energy at Home
Download
ISO14001 Certification
Download
Annual Sustainability Report
Download Archive
Significant Aspects and Impacts Summary
Climate Change Risk Assessment Report
Download
UN SDG Materiality Assessment
Download
ESG Materiality Assessment
Download