If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Find out what to do if you think you have a gas emergency.

Customer Care Team
Telephone 0800 040 7766

Email the Customer Care Team at customercare@northerngas.co.uk

Connections Team
Telephone 0800 040 7766

Email the Connections Team at gasconnections@northerngas.co.uk

Press Office
Telephone 0113 322 7950

Telephone Out of hours: 0113 322 7978

Stakeholder Relations Team

Email the stakeholder team at stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

We're proud to keep the North cooking on gas

At a glance

Our infographic shows the latest facts and figures

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Our owners

Details of our partners and the history of the company

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The team

Our board of directors and senior management

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Where we work

The regions we operate in and how we transport your gas

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Your gas bill

Find out how much you pay for the distribution services we provide

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The latest news

Find out what’s happening and what we’re improving

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Handling issues

Details on our complaints and compensation procedures

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Previous Plan

Find out about our performance from 2013 – 2021

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Current Plan

Find out about our commitments from 2021 – 2026

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Future plans

Find out what we plan to deliver from 2026-2031

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