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If you smell gas, have low gas pressure, no gas supply or suspect carbon monoxide, call 0800 111 999 at any time of the day or night. Find out more about what to do in a gas emergency or if you suspect carbon monoxide.

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0800 040 7766 (Option 4)

customercare@northerngas.co.uk

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0800 040 7766 (Option 2)

gasconnections@northerngas.co.uk

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Customer Care Team
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Engineers from Northern Gas Networks (NGN), the gas distributor for the North of England, are carrying out repair work on gas pipes under Chanterlands Avenue in Hull.

So that engineers can carry out the work safely and efficiently, some temporary traffic management measures have been put in place.

From Wednesday 29 January, a section of Chanterlands Avenue and Perth Street West in Hull has been closed, with work expected to last until around Friday 21 February. Temporary three-way traffic lights are also in operation on Chanterlands Avenue. A signed diversion is in place for motorists, and access will be maintained where possible.

Chris Keith, Operations Manager at Northern Gas Networks, said: “Our initial work on this site was to repair damage to one of our pipes caused by a third party, and during that work we discovered the repairs would be more complex than we first anticipated.

“Our teams are working extremely hard, including during weekends, to complete these repairs and reopen the roads as soon as possible. We are keeping local stakeholders fully updated on the work, and we apologise for any inconvenience caused.”

Businesses who have lost money as a result of this work may be eligible to claim compensation via this form.

The gas supply to homes and businesses in the area will not be affected.

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

 

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