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If you smell gas, have low gas pressure, no gas supply or suspect carbon monoxide, call 0800 111 999 at any time of the day or night. Find out more about what to do in a gas emergency or if you suspect carbon monoxide.

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0800 040 7766 (Option 4)

customercare@northerngas.co.uk

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Customer Care Team
0800 040 7766

Engineers from Northern Gas Networks (NGN), the gas distributor for the North of England, are carrying out repair work on a gas pipe under Cromwell Street in Gateshead.

So that engineers can carry out the work safely and efficiently some temporary traffic management measures have been put in place.

From Thursday 23 January, a small section of Cromwell Street in the Deckham area of Gateshead has been closed. Access to Cromwell Street is still possible via Ellison Villas and Burney Villas.

Andy Coates, Site Manager at Northern Gas Networks, said: “Our engineers are carrying out essential repair work have had to close part of Cromwell Street.

“We are working continuously to repair this escape and have the road fully open as soon as we can. We apologise for any inconvenience caused.”

The gas supply to homes and businesses in the area will not be affected.

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

 

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