If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Find out what to do if you think you have a gas emergency.

Customer Care Team
Telephone 0800 040 7766

Email the Customer Care Team at customercare@northerngas.co.uk

Connections Team
Telephone 0800 040 7766

Email the Connections Team at gasconnections@northerngas.co.uk

Press Office
Telephone 0113 322 7950

Telephone Out of hours: 0113 322 7978

Stakeholder Relations Team

Email the stakeholder team at stakeholder@northerngas.co.uk

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Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work to ensure the continued safe and reliable supply of gas to customers in the Halifax area.

The gas main in being prioritised for replacement following a number of repairs.  The new more durable plastic pipes will ensure a safe and reliable supply of gas to customers for years to come.

The work will begin on 22 July 2024 and is expected to last for approximately 3 weeks. It has been planned in collaboration with Calderdale Council.

So that engineers can carry out the work safely and efficiently, and to protect the public, some traffic management measures will be put in place.

There will be a road closure on Law Lane by The Pack Hors and there will be no access from Law Lane onto Cain Lane and vice a versa while work takes place. A signed diversion will be in place and NGN is making road users aware by signposting the upcoming work using advance notification signage.

Chris Green, Business Operations Lead for Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it is vital we complete them in order to continue to maintain a safe and reliable gas supply to homes and businesses in Halifax.

“The traffic management that we are putting in place is for the safety of everyone and it’s important that motorists drive with care and follow the signage in place.

“We want to assure residents and road users that we will be working hard to complete this essential scheme as safely and as quickly as possible.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.