If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Find out what to do if you think you have a gas emergency.

Customer Care Team
Telephone 0800 040 7766

Email the Customer Care Team at customercare@northerngas.co.uk

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Email the Connections Team at gasconnections@northerngas.co.uk

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Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work to ensure the continued safe and reliable supply of gas to customers in Hull.

The ageing metal pipework is being upgraded to ensure a safe and reliable supply of gas to customers now while getting the network ready to transport alternative greener fuels in the future.

Work began on Monday 17th June and is scheduled to take 21 weeks to complete. The work has been planned in collaboration with Hull City Council.

So that engineers can carry out the work safely and efficiently, and to protect the public, some temporary traffic management will be put in place:

Junction closures onto Holderness Road

Laburnum Avenue and Westcott Street from Monday 24th June until Wednesday 3rd July and Lee Street and Summergangs Road from Monday 15th until Wednesday 24th July

There will be lane closures and a contraflow on Holderness Road between Laburnum Avenue and the Old Crown pub in both directions from Monday 29th July until Friday 16th August. During the lane closures, bus lane cameras will be disabled.

Access will be maintained for pedestrians and cyclists and a signed diversion will be in place for motorists. Updates can be found on one.network.co.uk.

Chris Keith, Operations Manager for Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it is vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Hull.

“We want to assure residents and road users that we will be working hard to complete this essential scheme as safely and as quickly as possible.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.