If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Find out what to do if you think you have a gas emergency.

Customer Care Team
Telephone 0800 040 7766

Email the Customer Care Team at customercare@northerngas.co.uk

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Email the Connections Team at gasconnections@northerngas.co.uk

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Telephone Out of hours: 0113 322 7978

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Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work to ensure the continued safe and reliable supply of gas to customers in Hedon.

The ageing metal pipework is being upgraded to ensure a safe and reliable supply of gas to customers now while getting the network ready to transport alternative greener fuels in the future.

The work which began on the 2nd of January 2024 and is expected to be complete on the Friday 5th April, has been planned in collaboration with East Riding of Yorkshire Council.

So that engineers can carry out the work safely and efficiently, and to protect the public, some temporary traffic management has been put in place.

On Monday, we implemented a road closure on Station Road from due to the location of the gas main. This closure has now been removed and the road is now open.

A final closure on Baxter Gate from George Street junction will be implemented on Monday the 18th of March for three weeks reopening from Friday the 5th of April.

Chris Keith, Operations Manager for Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it is vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Hedon.

“We want to assure residents and road users that we will be working hard to complete this essential scheme as safely and as quickly as possible.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.