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Customer Care Team
Telephone 0800 040 7766

Email the Customer Care Team at customercare@northerngas.co.uk

Connections Team
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Email the Connections Team at gasconnections@northerngas.co.uk

Press Office
Telephone 0113 322 7950

Telephone Out of hours: 0113 322 7978

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Email the stakeholder team at stakeholder@northerngas.co.uk

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Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work to ensure the continued safe and reliable supply of gas to customers on Middlegate, Devonshire Street and King Street in Penrith.

The ageing metal pipework is now being replaced by new, more durable plastic pipes, to ensure a safe and reliable supply of gas to customers now while getting the network ready to transport alternative greener fuels in the future.

The work started on Wednesday 3rd January at Phase 1 located at Brunswick Road & Middlegate. It has been planned in collaboration with Westmorland and Furness Council.

So that engineers can carry out the work safely and efficiently, and to protect the public, some traffic management measures have been put in place during the works. Phase 1 was successfully completed on Wednesday 24th January.  Phase 2 of the works on Devonshire Street are ongoing and the closure will be removed Thursday 15th February.

Phase 3 of the works will take place on King Street which will commence Thursday 15th February, there will also be a road closure in place with additional signage.

Pedestrian access will be maintained at all times throughout the works.

NGN will share any updates if change is required as quickly as possible.

We will continue to have signs displayed for motorists and a full signed diversion put in place.

While the majority of the work will be carried out in the street, engineers will need to access customer properties and businesses to complete the project and ensure the continued safe and reliable supply of gas to homes and businesses in the area for years to come.