If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Find out what to do if you think you have a gas emergency.

Customer Care Team
Telephone 0800 040 7766

Email the Customer Care Team at customercare@northerngas.co.uk

Connections Team
Telephone 0800 040 7766

Email the Connections Team at gasconnections@northerngas.co.uk

Press Office
Telephone 0113 322 7950

Telephone Out of hours: 0113 322 7978

Stakeholder Relations Team

Email the stakeholder team at stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Northern Gas Networks (NGN), the gas distributor for the North of England, has now completed the essential work to ensure the continued safe and reliable supply of gas to customers in Cottingham. 

Northern Gas Networks (NGN), the gas distributor for the North of England, has now completed the essential work to ensure the continued safe and reliable supply of gas to customers in Cottingham.

Our mains replacement work on Northgate and New village road is complete.

The temporary traffic lights and Northgate railway crossing have been removed and the road is now open to all motorists.

We would like to thank the residents of Cottingham for their time and patients while we completed our essential works.

Scott Kitchingman, Business Operations Lead for Northern Gas Networks, said: “We would like to apologise for any inconvenience caused during these essential works. However, it was vital we completed them in order to continue to maintain a safe and reliable gas supply to the residents of Cottingham.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

ENDS

Get in touch 

You can contact Northern Gas Networks’ press office on: 0113 322 7950 during office hours (between 8.30am and 5pm, Monday to Friday, excluding bank holidays) or call the out of hours service on 0113 322 7978 at any other time.