If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Find out what to do if you think you have a gas emergency.

Customer Care Team
Telephone 0800 040 7766

Email the Customer Care Team at customercare@northerngas.co.uk

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Email the Connections Team at gasconnections@northerngas.co.uk

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Customer Care Team
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Northern Gas Networks (NGN) operates the gas emergency service throughout much of the North of England and is today (5th of December) carrying out emergency repairs on Perth Street West in Hull, in close proximity to the Railway Bridge.

Due to the nature of the work, it is necessary to put in place an emergency road closure while engineers carry out their investigations and repairs.

A diversion is being implemented which will direct traffic via Bricknell Avenue and Chanterlands Avenue.

Chris Keith, Operations Manager at NGN said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it is vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Hull.

“It is anticipated the works will last up to 5 days. Please bear with us while we carry out the works as swiftly and as safely as possible.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.