If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Find out what to do if you think you have a gas emergency.

Customer Care Team
Telephone 0800 040 7766

Email the Customer Care Team at customercare@northerngas.co.uk

Connections Team
Telephone 0800 040 7766

Email the Connections Team at gasconnections@northerngas.co.uk

Press Office
Telephone 0113 322 7950

Telephone Out of hours: 0113 322 7978

Stakeholder Relations Team

Email the stakeholder team at stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work to ensure the continued safe and reliable supply of gas to customers at Chat Hill, Bradford.

The ageing metal pipework is now being replaced by new, more durable plastic pipes, to ensure a safe and reliable supply of gas to customers now while getting the network ready to transport alternative greener fuels in the future.

The work has been planned in collaboration with Bradford Council and has been carried out under a road closure on Chat Hill Road since July 24th.

Due to the depth of the main and the complexity of the engineering involved, and in order to protect engineers and the public, the road closure will now need to remain in place until August 30th.

In addition to the NGN gas mains replacement project, Yorkshire Water will also be carrying out work under the same road closure during this time.

Businesses will remain open as usual, and a full signed diversion is in place for motorists.

Russ Kaye, Business Operations Manager for Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works, however it vital we complete them in order to continue to maintain a safe and reliable gas supply to Bradford residents.

“This is a complex project in terms of the engineering required, and the traffic management is in place to keep our teams and members of the public safe.

“We want to assure residents and road users that we will be working hard to complete this essential scheme as safely and as quickly as possible.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.