If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Find out what to do if you think you have a gas emergency.

Customer Care Team
Telephone 0800 040 7766

Email the Customer Care Team at customercare@northerngas.co.uk

Connections Team
Telephone 0800 040 7766

Email the Connections Team at gasconnections@northerngas.co.uk

Press Office
Telephone 0113 322 7950

Telephone Out of hours: 0113 322 7978

Stakeholder Relations Team

Email the stakeholder team at stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Northern Gas Networks to carry out essential upgrade work to maintain a safe and reliable gas supply at Ormesby Road, Middlesbrough – Important Update

Steven Storey, Site Manager for Northern Gas Networks, said: “We apologise for inconvenience caused by an additional road closure as part of these works. This is due to temporary traffic lights not working, we have therefore had to move from 5-way lights to 4-way.

“We were trying to avoid the road closure but as the traffic lights are not working, we deemed, in agreement with Middlesborough Council that the road closure was necessary to ensure that safety remains the first priority.

“We have organised pedestrians crossing lights to be changed so that they stay on for an extra 5 seconds for people to cross and our traffic management team is present at the site from 7am to 7pm so where possible they will help guide people across.

“We thank customers for their patience as we work to complete this project as safely and quickly as possible.”

ENDS

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.