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If you smell gas, have low gas pressure, no gas supply or suspect carbon monoxide, call 0800 111 999 at any time of the day or night. Find out more about what to do in a gas emergency or if you suspect carbon monoxide.

Customer Care Team
0800 040 7766 (Option 4)

customercare@northerngas.co.uk

Connections Team
0800 040 7766 (Option 2)

gasconnections@northerngas.co.uk

Stakeholder Relations Team

stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Steven Storey, Site Manager for Northern Gas Networks, said: “We apologise for inconvenience caused by an additional road closure as part of these works. This is due to temporary traffic lights not working, we have therefore had to move from 5-way lights to 4-way.

“We were trying to avoid the road closure but as the traffic lights are not working, we deemed, in agreement with Middlesborough Council that the road closure was necessary to ensure that safety remains the first priority.

“We have organised pedestrians crossing lights to be changed so that they stay on for an extra 5 seconds for people to cross and our traffic management team is present at the site from 7am to 7pm so where possible they will help guide people across.

“We thank customers for their patience as we work to complete this project as safely and quickly as possible.”

ENDS

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

 

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