If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Find out what to do if you think you have a gas emergency.

Customer Care Team
Telephone 0800 040 7766

Email the Customer Care Team at customercare@northerngas.co.uk

Connections Team
Telephone 0800 040 7766

Email the Connections Team at gasconnections@northerngas.co.uk

Press Office
Telephone 0113 322 7950

Telephone Out of hours: 0113 322 7978

Stakeholder Relations Team

Email the stakeholder team at stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Northern Gas Networks carrying out essential gas network upgrade in Bradford

Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work to ensure the continued safe and reliable supply of gas to customers in Bradford.

The ageing main has undergone several recent emergency repairs, and has now been prioritised for urgent replacement. The ageing metal pipework is being replaced by new, more durable plastic pipes, to ensure a safe and reliable supply of gas to customers, while getting the network ready to transport alternative greener fuels, such as hydrogen in the future.

Works have been planned in collaboration with Bradford Council, commencing on the 27thof May 2023 and are expected to last for approximately 5 weeks.

So that engineers can carry out the work safely and efficiently, and to protect the public, some traffic management measures will be put in place.

There will be a road closure in place for the full duration of the works on Valley Road from Petros Textiles Ltd to the junction of Queens Road. The road closure may be extended if difficulties in the mains configuration are identified once work starts. Traffic will be diverted to Canal Road, Station Road and back on to Queens Road. Signs will be displayed for motorists and a full signed diversion put in place.

VMS signs are in place, providing motorists with advanced notification.

While the majority of the work will be carried out in the street, engineers will need to access customer properties to complete the project and ensure the continued safe and reliable supply of gas.

Chris Green, Business Operations Lead for Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. It is vital however, we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Bradford.

“We want to assure residents and road users that we will be working hard to complete this essential scheme as safely and as quickly as possible.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.
ENDS