We’re experiencing an issue affecting our phonelines, which means some customers may experience problems reaching us on our usual contact numbers.

We’re really sorry about this and our teams are working to fix the issue as soon as possible.

If you need to speak to our Customer Care team, please email customercare@northerngas.co.uk and a member of our team will contact you as soon as possible.

If you need to reach our Connections team, email gasconnections@northerngas.co.uk and one of the team will be in touch.