If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Find out what to do if you think you have a gas emergency.

Customer Care Team
Telephone 0800 040 7766

Email the Customer Care Team at customercare@northerngas.co.uk

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Telephone 0800 040 7766

Email the Connections Team at gasconnections@northerngas.co.uk

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Telephone 0113 322 7950

Telephone Out of hours: 0113 322 7978

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Customer Care Team
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Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential maintenance works to ensure the continued safe and reliable supply of gas to customers in Stockton.

The work at Cowpen Bewley Woodland Walk will start on 24th October 2022 and is expected to last for eight weeks. It has been planned in collaboration with Stockton on Tees Borough Council.

So that engineers can carry out the work safely and efficiently, and to protect the public, some walkways throughout the woodland area will be closed off.

Mark Watson, Site Manager for Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it is vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Stockton.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.