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Customer Care Team
Telephone 0800 040 7766

Email the Customer Care Team at customercare@northerngas.co.uk

Connections Team
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Email the Connections Team at gasconnections@northerngas.co.uk

Press Office
Telephone 0113 322 7950

Telephone Out of hours: 0113 322 7978

Stakeholder Relations Team

Email the stakeholder team at stakeholder@northerngas.co.uk

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Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work to ensure the continued safe and reliable supply of gas to customers on Clayton Road, Bradford.

The ageing metal pipework is now being replaced by new, more durable plastic pipes, to ensure a safe and reliable supply of gas to customers now while getting the network ready to transport alternative greener fuels in the future.

The work will start on 1st August and is expected to last for three weeks. It has been planned in collaboration with Bradford Council.

So that engineers can carry out the work safely and efficiently, and to protect the public, some traffic management measures will be put in place.

Four-way traffic lights will be introduced on Clayton Road, Cemetery Road, Beckside Road and Legrams Lane from Monday 1st August.

While the majority of the work will be carried out in the street, engineers will need to access customer properties to complete the project and ensure the continued safe and reliable supply of gas.

As we continue to live with coronavirus NGN remains committed to taking precautions to keep customers and colleagues safe including continuing to practice good hygiene and asking customers to open doors and windows and remain in a separate room throughout their visit. NGN engineers will also wear a face mask and gloves if requested to do so by the customer.

Chris Nevison, Business Operations Lead for Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it is vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Bradford.

“We want to assure residents and road users that we will be working hard to complete this essential scheme as safely and as quickly as possible.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.