If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Find out what to do if you think you have a gas emergency.

Customer Care Team
Telephone 0800 040 7766

Email the Customer Care Team at customercare@northerngas.co.uk

Connections Team
Telephone 0800 040 7766

Email the Connections Team at gasconnections@northerngas.co.uk

Press Office
Telephone 0113 322 7950

Telephone Out of hours: 0113 322 7978

Stakeholder Relations Team

Email the stakeholder team at stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work to ensure the continued safe and reliable supply of gas to customers in Castleford.

The ageing metal pipework is now being replaced by new, more durable plastic pipes, to ensure a safe and reliable supply of gas to customers now while getting the network ready to transport alternative greener fuels in the future.

The work will start on Monday 5th September and is expected to take approximately nine weeks to complete. It has been planned in collaboration with Wakefield Council.

So that engineers can carry out the work safely and efficiently, and to protect the members of the public, some traffic management measures will be put in place.

From Friday 10th October there will be multi-way temporary traffic lights on Leeds Road. These will start at the junction of Lisbeen Avenue and travel along Leeds Road to finish to the junction of Ashton Road.

We expect these to be in place for approximately four weeks, and advance warning signs will be put in place.

Steve Pigott, Business Operations Lead for Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works.

“However, it is vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Castleford.

“We know we’ve been carrying out work in the area very recently and our team will be working as safely and quickly as we can to complete this project and minimise disruption as much as possible.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

]Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.