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If you smell gas, have low gas pressure, no gas supply or suspect carbon monoxide, call 0800 111 999 at any time of the day or night. Find out more about what to do in a gas emergency or if you suspect carbon monoxide.

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Engineers from Northern Gas Networks (NGN), the North of England’s gas distributor, are carrying out emergency repairs to the gas network after a gas escape was located on Main Road in Ryton at the junction with Woodside Lane.

Due to the location of the gas main in the highway, temporary four-way traffic lights have been installed at the junction of Main Road and Woodside Lane while the repairs take place.

Andy Coates, Site Manager at Northern Gas Networks, said: “The safety of our customers and engineers is our number one priority.

“Temporary traffic lights are essential in ensuring the public and our workforce stay safe at all times as we work to carry this repair out as quickly as possible.

“We would like to thank customers for their patience at this time and apologise for any inconvenience experienced. We will keep businesses and road users updated throughout the work.”

If you smell gas or suspect a carbon monoxide, call the National Gas Emergency line, which is available 24 hours a day on 0800 111 999.

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

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