If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Find out what to do if you think you have a gas emergency.

Customer Care Team
Telephone 0800 040 7766

Email the Customer Care Team at customercare@northerngas.co.uk

Connections Team
Telephone 0800 040 7766

Email the Connections Team at gasconnections@northerngas.co.uk

Press Office
Telephone 0113 322 7950

Telephone Out of hours: 0113 322 7978

Stakeholder Relations Team

Email the stakeholder team at stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Update: Repair completed on gas pipe in Beverley Road, Hull

Essential repairs following a gas escape in Beverley Road in Hull have been completed by engineers from the North of England’s gas distributer, Northern Gas Networks (NGN).

NGN engineers worked tirelessly over the Bank Holiday weekend to ensure that disruption to motorists and residents was kept to a minimum.

Reinstatement is now complete in both the public footpath and the carriageway on Station Drive and temporary traffic lights were removed from the road yesterday evening (Tuesday 1 September).

Russ Kaye, Business Operations Manager for Northern Gas Networks, said: “We’ve done everything we can to keep traffic moving on this busy road and I’d like to thank everyone for their cooperation. I’d also like to apologise for any inconvenience caused while we carried out these essential repairs.”

NGN has extra safety measures in place to enable safe working while we continue to live with Covid-19 and workers will adhere to safe hygiene practices and practise social distancing wherever possible.

Gas supplies to homes and businesses in the area were not affected.

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.