If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Find out what to do if you think you have a gas emergency.

Customer Care Team
Telephone 0800 040 7766

Email the Customer Care Team at customercare@northerngas.co.uk

Connections Team
Telephone 0800 040 7766

Email the Connections Team at gasconnections@northerngas.co.uk

Press Office
Telephone 0113 322 7950

Telephone Out of hours: 0113 322 7978

Stakeholder Relations Team

Email the stakeholder team at stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Emergency gas repair works taking place on Beverley Road, Hull

Drivers in Hull are being warned to expect delays as Northern Gas Networks (NGN) engineers repair a gas leak on Beverley Road.

NGN, the gas distributor for the North of England, is carrying out essential repairs following reports of a gas leak in the area this week.

For safety reasons, engineers have closed a lane on Station Drive, outside the Station Pub at the junction of Beverley Road and Station Drive and erected three-way temporary traffic lights which are expected to remain in place for around two weeks. Engineers will be working throughout the Bank Holiday weekend to complete the gas main repair.

Russ Kaye, Business Operations Manager for Northern Gas Networks, said: “Beverley Road is a busy main road and we realise that this work may cause delays. We’re doing everything we can to work as efficiently as possible to keep traffic moving until we can return things to normal.

“Unfortunately, the gas leak appears to be in the roadway so the only way to find and repair it quickly and safely is to close a carriageway. If it’s possible for people, we are advising them to find alternative routes if they possibly can, or allow extra time for their journey. We apologise for the inconvenience caused, but we appreciate the public bearing with us while we carry out this essential safety work.”

Electronic road signs are also in use to keep road users up-to-date and updates will be posted on the NGN website and social media.

NGN has extra safety measures in place to enable safe working while we continue to live with Covid-19 and workers will adhere to safe hygiene practices and practise social distancing wherever possible.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.